TTEC Cubao | Turn Every Call into a First-Class Experience with Airline Account

TTEC; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Quezon City is seeking a Customer Service Representative for dayshift, onsite at Araneta. You will engage with customers, provide prompt responses, and help resolve inquiries with a customer-first mindset.

Ideal candidates have at least a senior high school education or college experience, with a willingness to learn and strong communication skills. Onsite role with a supportive team and progressive benefits.

Qualifications

• Open to all newbies or with customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Product knowledge

Computer skills

Education

Senior high school or college

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative – Dayshift working onsite in Araneta, Quezon City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Araneta, Monday to Friday from 9am to 4pm at 14F Gateway Tower, Cubao, Quezon City

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college

• Open to all newbies or with customer service experience

• Recognize, apply and explain your product or service knowledge

• Computer experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.