Step Into Success with TTEC Araneta | Airline Dayshift Account | Open to newbies

TTEC; Quezon City; Vor Ort; PHP 223.000 - 446.000; Vollzeit

Benefits dieser Stelle

PTO

Tuition reimbursement

Health and wellness incentives

Zusammenfassung

TTEC in Quezon City is hiring a Customer Service Representative for the dayshift, working onsite at Araneta. You will help customers by providing timely answers, guiding product use, and resolving issues with a courteous approach.

If you have completed senior high school or some college, enjoy helping people, and are comfortable with basic computer tasks, this is a great entry into a global team with supportive development opportunities.

Qualifikationen

• Completed senior high school or two years in college.
• Open to newbies or with customer service experience.
• Basic computer knowledge and product knowledge.

Aufgaben

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.
• Provide accurate information and resolve inquiries with courtesy.

Kenntnisse

Customer service

Communication skills

Computer skills

Problem solving

Ausbildung

High school diploma

Tools

CRM software

Jobbeschreibung

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative – Dayshift working onsite in Araneta, Quezon City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Araneta, Monday to Friday from 9am to 4pm at 14F Gateway Tower, Cubao, Quezon City

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college

• Open to all newbies or with customer service experience

• Recognize, apply and explain your product or service knowledge

• Computer experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.