Fast-Track Your Career for our Airline Dayshift Account | Open to newbies

TTEC; Quezon City; On-site; PHP 290,000 - 402,000; Full time

Benefits offered by this job

Benefits package

Job summary

TTEC is hiring a Customer Service Representative (Dayshift) to be based onsite at Araneta, Quezon City. You will engage with customers, provide timely responses, and help resolve issues with a customer-first approach.

The role welcomes newcomers and those with prior customer service experience, with emphasis on product knowledge, strong communication, and basic computer skills. Enjoy a supportive, inclusive team environment and a competitive benefits package.

Qualifications

• Completed senior high school or two years in college.
• Open to all newbies or with customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Education

Senior high school completed or some college

Tools

Computer experience

Job description

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative – Dayshift working onsite in Araneta, Quezon City, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Araneta, Monday to Friday from 9am to 4pm at 14F Gateway Tower, Cubao, Quezon City

What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Completed senior high school or two years in college

• Open to all newbies or with customer service experience

• Recognize, apply and explain your product or service knowledge

• Computer experience

What You Can Expect

• Supportive of your career and professional development

• An inclusive culture and community minded organization where giving back is encouraged

• A global team of curious lifelong learners guided by our company values

• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.