Travel Support Agent — Bookings & Cancellations (Evenings & Weekends)

Metacom Careers; Cebu City; On-site; PHP 167,000 - 234,000; Full time

Job summary

Metacom Careers in Cebu City, Philippines, is seeking a customer service representative to assist travel clients with bookings, cancellations, and changes. You will provide friendly and accurate support in a fast-paced environment.

Ideal candidates have at least 6 months of BPO experience, a high school diploma or equivalent, and strong communication and interpersonal skills. Evening and weekend shifts are included to support travel operations.

Qualifications

• Minimum 6 months of BPO experience.
• High school diploma or equivalent.
• Strong communication and interpersonal skills.

Responsibilities

• Assist travel clients with bookings, cancellations, and changes.
• Provide friendly and accurate support in a fast-paced travel operations environment.

Skills

Customer service

Communication skills

Interpersonal skills

Adaptability

Education

High school diploma or equivalent

Job description

Metacom Careers in Cebu City, Philippines, is seeking a customer service representative to assist travel clients with bookings, cancellations, and changes. You will provide friendly and accurate support in a fast-paced environment.

Ideal candidates have at least 6 months of BPO experience, a high school diploma or equivalent, and strong communication and interpersonal skills. Evening and weekend shifts are included to support travel operations.