Travel Sales Associate

Wipro; Compostela; On-site; PHP 201,000 - 335,000; Full time

Job summary

Wipro Limited in Cebu City, Philippines is seeking a Travel Sales Associate to handle inbound calls, engage prospects, and sell vacation packages over the phone to qualified guests. You will determine eligibility, address guest questions, and help guests complete reservations as part of a dynamic team.

Strong English communication and a background in sales or customer service are required, with opportunities for growth within this global technology company.

Qualifications

• At least High School graduate (old curriculum) or Senior High School Graduate.
• Minimum 12 months experience in Sales (BPO or Non-BPO).
• Excellent written and verbal communication skills.
• Able to read/write/speak the English language.
• Must be flexible to work nights, weekends and select holidays outside of your scheduled shift.

Responsibilities

• Receive inbound calls transferred from the client
• Solicit prospects over the phone to tour with sales consultants
• Sell vacation packages over the phone to qualifying guests
• Determine eligibility of guests per qualification standards
• Assist guests with questions about vacation properties, packages, and procedures
• Assist guests with making the reservation

Skills

Communication skills

English proficiency

Sales experience

Customer service

Education

High School diploma

Tools

MS Office

PC literacy

Job description

Travel Sales Associate

Company : Wipro Job Type : Full Time Cebu City, Philippines

Job Description - Travel Sales Associate

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

• Receive inbound calls transferred from the client
• Solicit prospects over the phone to tour with sales consultants
• Sell vacation packages over the phone to qualifying guests
• Determine eligibility of guests per qualification standards
• Assist guests with questions about vacation properties, packages, and procedures
• Assist guests with making the reservation

Minimum Qualifications

• At least High School graduate (old curriculum) or Senior High School Graduate
• Minimum 12 months experience in Sales (BPO or Non-BPO)
• Excellent written and verbal communication skills
• Maintains an upbeat, positive and motivated demeanor
• Able to read/write/speak the English language
• Ability to build rapport and overcome objections.
• Ability to maintain required sales percentages per week
• Excellent communication skills
• Proficient in basic PC knowledge
• Proficient in Microsoft Office
• Must be flexible to work nights, weekends and select holidays outside of your scheduled shift

Mandatory Skills

• Computer Skills and Background
• Basic understanding of how a computer works and the devices that are driven by the computer (ie.
• Internet (ISP), Drivers, Operating System, Hardware, Software, etc)
• Excellent Customer Service Skills
• Ability to analyze and solve customer concerns
• Customer Service Product and Service

Deliver

No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: QAAS(Advisory Services).Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.