Travel Product Manager

Shroff Travel; Muntinlupa; On-site; PHP 669,600 - 1,004,400; Full time

Job summary

A travel and tourism company is seeking a manager for inbound tourism to enhance visitor experiences in the Philippines. Responsibilities include developing strategies, managing operations, and leading a team. The ideal candidate has over 5 years of experience in the tourism sector, excellent communication skills, and strong industry connections. This position is based in Muntinlupa.

Qualifications

• 5+ years of experience in inbound tourism with leadership role.
• Strong network of international travel trade partners.
• Excellent knowledge of Philippine destinations and tourism products.

Responsibilities

• Develop and implement strategies for inbound tourism.
• Oversee operations including reservations and logistics.
• Lead and manage the inbound team for optimal performance.

Skills

Tourism industry knowledge

Strong communication skills

Negotiation skills

Leadership abilities

Education

Bachelor’s degree in Tourism, Business Management, Hospitality

Tools

MS Office

CRM systems

Tour management platforms

Job description

Strategic Planning & Business Development

• Develop and implement strategies to increase inbound tourism to the Philippines.
• Identify new source markets and build B2B partnerships with overseas travel agents, DMCs, tour operators, and OTAs.
• Attend international travel expos and trade fairs to promote the Philippines as a destination.

Product Development & Customization

• Design and maintain compelling inbound travel packages (cultural, beach, adventure, wellness, eco-tourism, etc.).
• Customize itineraries to meet the needs of various market segments (FIT, groups, MICE).
• Ensure products are competitive and aligned with global travel trends.

Operations & Service Delivery

• Oversee the day-to-day operations of the inbound department, including reservations, logistics, and coordination.
• Manage airport arrivals, local transportation, accommodations, tours, and other services.
• Ensure exceptional guest experience from arrival to departure.

Supplier & Stakeholder Management

• Build strong relationships with local hotels, transport operators, tour guides, tourism boards, and government agencies.
• Negotiate competitive rates and maintain service-level agreements.
• Ensure compliance with local tourism regulations and safety standards.

Team Management

• Lead, train, and motivate the inbound team (sales and operations).
• Set performance targets, monitor progress, and implement continuous improvement.

Marketing Support

• Work closely with the marketing team to promote inbound travel packages across digital and offline channels.
• Provide content and insights for destination marketing campaigns.

Reporting & Financials

• Monitor budgets, pricing, profitability, and ROI of inbound programs.
• Analyze market trends and submit regular reports to the management team.

Qualifications

• Bachelor’s degree in Tourism, Business Management, Hospitality, or related field.
• Minimum of 5 years of experience in inbound tourism, with at least 3 years in a leadership or management role.
• Strong network of international travel trade partners and Philippine tourism stakeholders.
• Excellent knowledge of Philippine destinations and tourism products.
• Strong communication, negotiation, and leadership skills.
• Proficiency in MS Office, CRM systems, and tour management platforms.
• Willingness to travel domestically and internationally.
• Preferably residents of Muntinlupa, Las Piñas, Parañaque or nearby provinces or willing to relocate.