Travel & Healthcare CSR Specialist (Flexible Hours)

Recruitify_HR; Makati; On-site; PHP 279,000 - 390,600; Full time

Job summary

A recruitment firm in the Philippines is seeking a Customer Service Representative to assist customers with travel and healthcare inquiries. The ideal candidate will have 3-5 years of experience in a customer service role and possess strong communication and problem-solving skills. Responsibilities include managing bookings and changes, as well as documenting customer interactions. Flexible working hours, including weekends and holidays, may be required.

Qualifications

• 3-5 years of experience in customer service or related industry.
• Ability to work under pressure and handle multiple tasks effectively.
• Empathetic and customer-focused attitude.

Responsibilities

• Assist customers with travel and healthcare inquiries.
• Manage bookings, cancellations, and changes to travel itineraries.
• Document customer interactions and feedback.

Skills

Strong communication skills

Problem-solving skills

Education

Diploma or equivalent experience

Job description

A recruitment firm in the Philippines is seeking a Customer Service Representative to assist customers with travel and healthcare inquiries. The ideal candidate will have 3-5 years of experience in a customer service role and possess strong communication and problem-solving skills. Responsibilities include managing bookings and changes, as well as documenting customer interactions. Flexible working hours, including weekends and holidays, may be required.