Transformation Lead: Metrics & Process Excellence

Pru Life UK; Manila; On-site; PHP 2,163,164 - 3,708,282; Full time

Job summary

Pru Life UK is looking for an experienced leader to drive strategic initiatives and manage projects across the organization in Manila. You will lead cross-functional teams, ensure compliance with company policies, and facilitate performance reviews while promoting a culture of continuous improvement.

Ideal candidates have a bachelor's degree in Business Administration and a minimum of 10 years in project management with strong leadership skills in the insurance domain.

Qualifications

• Minimum of 10 years working on technical and non-technical projects.
• Expert-level of insurance domain knowledge with at least 5 years experience in life insurance.
• Proven experience of leading service-driven operations.

Responsibilities

• Lead cross-functional teams to execute strategic initiatives.
• Drive change management initiatives to support new processes.
• Facilitate workshops that build process excellence capabilities.

Skills

Leadership skills

Data analysis

Project management

Communication skills

Change management

Education

Bachelor’s degree in Business Administration or related field

Master’s degree or relevant certification (e.g., Six Sigma, PMP)

Tools

Business Process Management software

Process Mining systems

CRM tools (Salesforce, HubSpot)

Job description

Pru Life UK is looking for an experienced leader to drive strategic initiatives and manage projects across the organization in Manila. You will lead cross-functional teams, ensure compliance with company policies, and facilitate performance reviews while promoting a culture of continuous improvement.

Ideal candidates have a bachelor's degree in Business Administration and a minimum of 10 years in project management with strong leadership skills in the insurance domain.