Transfer Agency Manager

Alter Domus; Manila; Hybrid; PHP 1,200,000 - 1,800,000; Full time

Benefits offered by this job

ACCA study leave

Flexible work arrangements

Birthday leave (additional day off)

Continuous mentoring

Employee Share Plan

Employee Assistance Program (24/7)

Job summary

Alter Domus in Manila seeks an experienced leader to manage a Transfer Agency team responsible for delivering client-focused services across asset management clients.

You will guide Senior Officers and Officers, ensure accurate delivery, and maintain strong relationships with auditors, law firms, and banks. The role requires deep industry knowledge and the ability to drive improvements.

Qualifications

• 8–15 years of experience in asset management with a transfer agency background.
• Experience in Private Equity or Real Estate Fund Administration including NAV calculation, Transfer Agency and investor servicing, tax compliance.
• Fluent in written and spoken English.
• Ability to lead teams and work independently.
• Experience in leading teams/others.

Responsibilities

• Lead the Manila team (Senior Officers and Officers) to deliver Transfer Agency services and meet client needs.
• Guide and review work of Senior Officers and Officers as final reviewer.
• Act as the central point of contact for accounts, identify risks and propose solutions.
• Ensure all operational aspects of client accounts are guaranteed.
• Coordinate and validate all work delivered by the team.
• Manage relationships with service providers such as auditors, law firms, and banks.
• Contribute to internal projects (product development, organizational and technical improvements).

Skills

Team leadership

Client relationship management

Problem solving

Coaching

Independent initiative

Job description

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION:

You will be responsible for the delivery of Transfer Agency services and will lead the team in Manila (including Senior Officers and Officers) to achieve and meet their needs. Specific responsibilities include the following:

• As the team leader, you will use experience you have acquired in the past as well as excellent organizational skills, sound judgment, the ability to prioritize tasks, and strong personal character to help your team perform and grow. Your team will benefit from your good listening skills, tailored coaching, and planning;


• You will guide your Senior Officers and Officers in completing their work, and by extension acting as the final level of review;


• As the central point of contact for your accounts, capable of identifying and anticipating possible problem areas, you will be able to accurately measure potential risks and business expansion, and, therefore you will be able to offer suitable solutions to the client and satisfy their overall needs;


• You will guarantee all operational aspects of the account;


• You will be in charge of the coordination and validation of all work delivered by the team;


• You will manage the relationships with other service providers in the industry, including auditors, law firms, and banks;


• You will actively be involved in internal projects (e.g. product development, organizational improvements, and technical improvements).

YOUR PROFILE:

• 8 – 15 years of experience working in asset management with a background in transfer agency (preferably in fund houses, fund administrators or the Big 4 etc.);


• Several years of experience in Private Equity or Real Estate Fund Administration including NAV calculation, Transfer Agency and investor servicing, tax compliance among others;


• You are fluent in written and spoken English.


• You possess team spirit with the ability to work independently using your own initiative when appropriate;


• You have experience in leading teams/others.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave


• Flexible arrangements, generous holidays, plus an additional day off for your birthday!


• Continuous mentoring along your career progression


• Active sports, events and social committees across our offices


• 24/7 support available from our Employee Assistance Program


• The opportunity to invest in our growth and success through our Employee Share Plan


• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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