Transactions Specialist III - Disbursement Services

JPMorganChase; Metro Manila; On-site; PHP 600,000 - 850,000; Full time

Job summary

JPMorganChase in Metro Manila is seeking a Transactions Specialist III in Disbursement Services to review and complete daily transaction work accurately and on time. You will analyze paid item exceptions and verify data against customer information and account records, applying defined procedures and controls.

You will exercise sound judgment for routine decisions and escalate non-routine items to leaders to support consistent service delivery, while maintaining strong quality standards and

Qualifications

• Bachelor's degree required; fresh graduates may apply.
• Excellent English communication skills (written and verbal).
• Advanced Microsoft Excel skills (sorting, filtering, formulas).
• Ability to read check images and verify against records.
• High attention to detail and data accuracy in high-volume processing.
• Ability to follow procedures and escalate non-routine items as needed.
• Willingness to work extra hours during peak periods.

Responsibilities

• Review paid item exceptions by comparing check images to payee information.
• Decide whether exceptions should be accepted or rejected per guidelines.
• Validate payment data against customer information and account records.
• Investigate data mismatches and reconcile discrepancies.
• Complete daily transactions within service levels and productivity targets.
• Maintain quality standards by following procedures and controls.
• Document actions and outcomes in designated systems.
• Escalate non-routine items to supervisors.
• Cross-train and perform additional processing tasks.
• Collaborate with team and take ownership of responsibilities.
• Use judgment for routine matters and seek guidance for exceptions.

Skills

Bachelor's degree required

English proficiency

Excel proficiency

Check image interpretation

Attention to detail

Deadline orientation

Adaptability to peak periods

Education

Bachelor's degree in Finance or Accounting

Fresh graduates welcome

Tools

Alteryx

UiPath

Job description

Job Description

Bring your attention to detail and passion for accuracy to a role that helps keep customer payments moving reliably. You'll work in a collaborative operations environment where quality and timeliness matter every day. This role offers hands-on exposure to transaction review, exception handling, and process controls. You'll build strong foundational skills while contributing to a team's shared goals.

As a Transactions Specialist III in Disbursement Services, you will review and complete daily transaction work accurately and on time. You will analyze paid item exceptions by comparing check images and customer-provided instructions, applying defined procedures and controls. You will exercise sound judgment for routine decisions and elevate non‑routine items to leaders to support consistent service delivery.

Job Responsibilities

• Review paid item exceptions by comparing check images to customer-provided payee information
• Determine whether exceptions should be accepted or rejected based on documented guidelines and available information
• Validate captured payment data (including check details) against customer-provided information and account‑level records
• Perform research and reconciliation to resolve data mismatches and incomplete items
• Complete daily assigned transactions within required service levels and productivity targets
• Maintain strong quality standards by following prescribed procedures and control requirements
• Document actions taken and outcomes clearly in the designated system(s) per process guidelines
• Escalate non‑routine items, potential issues, or out‑of‑scope scenarios to supervisors promptly
• Support cross‑training and perform additional processing tasks within the function as assigned
• Collaborate with team members, take ownership of assigned responsibilities, and contribute to team goals
• Apply judgment for routine matters and seek guidance for exceptions, policy questions, or ambiguous scenarios

Required Qualifications, Capabilities And Skills

• Bachelor's degree (fresh graduates welcome to apply)
• Proficiency in English (written and verbal) to interpret and communicate transaction details accurately
• Strong Microsoft Excel skills (e.g., sorting, filtering, basic formulas)
• Ability to interpret check images and compare on‑image details to system‑displayed and customer‑provided information
• Strong attention to detail and ability to verify data accurately during high‑volume processing
• Ability to perform repetitive work while maintaining consistent focus and quality
• Ability to follow step‑by‑step procedures and apply defined rules consistently
• Ability to meet deadlines, service levels, and productivity expectations in a time‑sensitive environment
• Ability to make routine judgment calls within documented procedures and elevate non‑routine situations appropriately
• Ability to perform accurate data entry from machine‑printed and handwritten information
• Willingness to work additional hours during peak periods based on business needs

Preferred Qualifications, Capabilities And Skills

• Bachelor's degree in Finance or Accounting
• Experience in transaction processing, payments operations, or exception handling work
• Familiarity with check processing concepts, including Magnetic Ink Character Recognition (MICR) line review
• Experience reviewing image‑based documents and reconciling data discrepancies
• Exposure to automation or workflow tools (e.g., Alteryx, UiPath)
• Developing experience using AI‑powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.