Transaction Monitoring Specialist

Western Union; Philippines; On-site; PHP 500,000 - 800,000; Full time

Benefits offered by this job

Short-term incentives

Health insurance options

Life insurance

Development platforms

Paid time off

HMO for dependents

Employee Wellness

Recognition programs

Job summary

Western Union is seeking an AML Analyst to analyze data and identify suspicious activity within its global network. You will work with a team to report concerns, conduct investigations, and provide process improvements. The role supports regulatory reporting and assists the AML Compliance team, utilizing various research tools and criteria.

Hybrid work environment with in-office collaboration required at least three days per week, and a strong focus on English communication and analytics.

Qualifications

• Fluency in English.
• Higher education or equivalent experience preferable.
• Good communication, time management and teamwork skills.

Responsibilities

• Analyze data to identify suspicious activity within the Western Union network.
• Report suspicious activity and conduct investigations.
• Provide feedback for process improvements and assist AML Compliance.
• Investigate consumer activities to detect money laundering and other risks.
• Undertake regulatory reporting as required by law and policies.
• Use a wide variety of research tools and systems to support analysis.

Skills

Analytical thinking

Communication

Teamwork

Time management

MS Office

Education

Higher education or equivalent

Tools

Research tools

Job description

Role Responsibilities

Role Responsibilities You will be responsible for analyzing data to determine suspicious activity within the Western Union network. Working together with a team of specialists your duties will include reporting suspicious activity, conducting investigations and providing feedback for processes improvements. You will be joining the Consumer Monitoring and Investigation (CMI) department and we’ll be looking to you to investigate consumer activities to detect money laundering and other potential risks. You will also undertake regulatory reporting, as required by law and by our policies and procedures. Your responsibilities will include assisting and supporting the AML Compliance team to ensure that compliance requirements are being met. The key to meeting these requirements is your ability to use a wide variety of research tools, systems, and criteria.

Role Requirements

Role Requirements We will equip you with job-specific knowledge during initial training, yet we expect that you already understand trends and developments in AML risks and concerns. Fluency in English language. Higher education or equivalent experience are preferable. Good communication, time management and teamwork and collaboration skills, positive and proactive attitude. Working knowledge of MS Office and computer literacy. You must be detail-oriented, able to multitask, and work well under pressure. Analytical and problem-solving skills.

Workplace Options

Workplace Options HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

Benefits

Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

• short-term incentives
• multiple health insurance options
• accident and life insurance
• best-in-class development platforms
• Paid Time Offs
• HMO coverage with dependents from day 1 of employment, subject to insurer's review
• Employee Wellness
• Global Recognition and Rewards Programs

Other Details

Other Details We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date: 09-17-2026 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper. Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences. Join us as we go beyond and be part of a team that’s redefining what’s possible.