Transaction Fraud Detection

Globe Telecom, Inc.; Philippines; On-site; PHP 480,000 - 660,000; Full time

Job summary

Globe Telecom, Inc. is seeking a Transaction Fraud Detection professional in the Philippines to monitor and analyze fraud events, identify root causes, and recommend resolutions. The role involves QA of detections, parameter assessments, and cross-functional collaboration to mitigate risk.

Candidates should have 3–5 years in fraud management, strong data analysis, and excellent communication skills, with willingness to work shifts including weekends and holidays.

Qualifications

• 3–5 yrs experience in fraud management, focusing on detection, monitoring and analysis.
• Strong data analysis skills and comfort handling large datasets for fraud analysis.
• Good written and verbal communications skills.

Responsibilities

• Fraud detection and analysis based on monitoring parameters to minimize exposure.
• Investigate fraud incidents and provide recommended resolutions and root-cause insights.
• Regular review of fraud detection parameters and processes; QA of detections and handling.
• Collaborate with business units to provide inputs to prevent fraud risk and ensure risk coverage.
• Deliver timely, accurate reports of fraud cases and detections.

Skills

Data analysis

Analytical thinking

Problem solving

Communication skills

Tools

MS Office

G-Suite

Job description

## Transaction Fraud DetectionApply: NCR - WCC: Full time: Posted Today: R0000021932Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!**RESPONSIBILITIES*** Fraud detection and analysis coming from monitoring parameters and processes to minimize and control fraud exposure.* Investigate and analyze fraud incidents to be able to provide recommendations on its proper resolution and information on its root cause.* Proactive and continuous review and assessment of fraud detection parameters, fraud incidents investigated, and fraud processes, including:* Quality assurance of fraud detections and how they were handled* Assess performance of detection parameters, profiles, and processes; then provide recommendations* Analysis of the different incidents and fraud types encountered to surface options on how to better address them* Partner and collaborate with business and other operating units across the organization in order to:* Provide relevant inputs to proactively alleviate and prevent fraud risk* Ensure that inherent and accepted risks are covered by the fraud team* Deliver relevant, accurate, timely and actionable reports of fraud cases and detections**QUALIFICATIONS:*** With at least 3-5 yrs experience in fraud management (non-customer service function) specifically in the detection, monitoring, and analysis of fraud.* With strong data analysis skills. Comfortable in handling, analyzing, and manipulating large data for fraud analysis* With good analytical and problem solving skills.* Organized, Keen on details, self-motivated, and with the ability to perform well with minimal supervision in a fast paced and target driven environment.* Knowledgeable in MS Office and G-Suite; Technology literate* With good written and verbal communications skills* Should be ok in working in shifts, including weekends and holidays. May need to extend and/or work even on non-scheduled days to meet deadlines.**What We Offer**Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package