Medata Billing Training Specialist I

MedRisk; Philippines; On-site; PHP 360,000 - 540,000; Full time

Job summary

MedRisk is seeking a Training Specialist I to enhance the competencies of bill review staff by delivering training on Medata systems, workflows, and compliance standards. The role partners with Operations and QA to identify training needs and improve learning materials, while coaching and evaluating performance to ensure accuracy and efficiency.

Responsibilities include onboarding new hires, updating materials, and supporting digital learning tools to drive quality-driven performance in a

Qualifications

• Bachelor’s degree is required.
• At least 1 year of experience in training, learning & development, or bill review operations
• Knowledge of medical billing, coding, and/or bill review processes (preferably Medata or similar platforms)
• Strong communication and presentation skills in English
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Responsibilities

• Deliver instructor-led and virtual training sessions on Medata bill review processes, system navigation, and client-specific guidelines
• Facilitate onboarding programs for new hires, including system training, workflows, and quality standards
• Partner with QA and Operations to identify skill gaps and develop targeted training interventions
• Update and maintain training materials, job aids, and process documentation specific to bill review operations
• Conduct refresher trainings and upskilling sessions to support performance improvement
• Monitor trainee progress through assessments, nesting support, and performance tracking
• Provide coaching and feedback to team members to improve accuracy, productivity, and compliance
• Evaluate training effectiveness using reports, audits, and performance metrics
• Support the implementation of digital learning tools and continuous process improvements
• Duties & Responsibilities can change at any given time, based on business needs, as assigned by management.

Skills

Communication skills

Presentation skills

English proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Job description

MedRisk is seeking a Training Specialist I to enhance the competencies of bill review staff by delivering training on Medata systems, workflows, and compliance standards. The role partners with Operations and QA to identify training needs and improve learning materials, while coaching and evaluating performance to ensure accuracy and efficiency.

Responsibilities include onboarding new hires, updating materials, and supporting digital learning tools to drive quality-driven performance in a