Training Officer (Retail)

Newstar Shopping Mart Inc. (Newstar); Laguna; On-site; PHP 334,800 - 502,200; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Job Training

Job summary

A retail company in Laguna is seeking a Training Officer responsible for designing and facilitating employee training programs. This role ensures compliance with training standards and supports employee development. Candidates should hold a Bachelor's degree and have experience in training design and delivery. Strong facilitation and communication skills are essential for success in this dynamic environment. Additional responsibilities include auditing training programs and traveling to various store locations as needed.

Qualifications

• Experience in designing and facilitating training programs.
• Ability to analyze and report training evaluation data.
• Strong organizational skills for coordinating training logistics.

Responsibilities

• Facilitate onboarding and skills-based training programs for store employees.
• Assist in designing and updating retail training modules.
• Audit training compliance at stores.

Skills

Facilitation skills

Training program design

Analytical skills

Strong communication

Education

Bachelor's degree in Human Resources or related field

Job description

Job Description

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts, Incentives, Quarterly Gifts

Government Mandated Benefits

Professional Development

Job Training

Job Summary:

TheTraining Officer is responsible for supporting the design, facilitation, evaluation, and auditing of training programs that enhance employee competencies and performance in a retail environment. The role ensures that training initiatives align with organizational goals, are effectively delivered, and support employee development at store level, including compliance with store training standards.

Key Responsibilities:

• Facilitate onboarding, job induction, and skills-based training programs for store employees.
• Assist in designing and updating retail-focused training modules, manuals, and materials.
• Coordinate training logistics, including scheduling, attendance, and reporting.
• Conduct pre- and post-training assessments and monitor trainee performance.
• Collect, analyze, and report on training evaluation data.
• Support implementation of training programs and other store-level activities.
• Collaborate with HR and Store/Department Managers to identify training needs.
• Audit training-related standards at stores and ensure compliance.
• Willingness to travel/rove to multiple store locations as required.