Training Officer

Sagility; Pavia; On-site; PHP 420,000 - 700,000; Full time

Job summary

Sagility is seeking a Training Officer to develop, support, and drive strategic objectives of Organizational Development & Performance Management. You will design, implement and facilitate training programs for leadership and behavioral development across Shared Services, coordinating with business units to meet enterprise goals.

You will work in a team environment, deliver both virtual and F2F sessions, and maintain strong client relationships while managing multiple projects and external

Qualifications

• Deep knowledge of adult learning principles and engaging virtual and F2F sessions.
• In-depth knowledge of leadership development and behavioral concepts.
• Instructional design ability using Articulate and related tools.
• Experience with LMS and virtual collaboration platforms.

Responsibilities

• Develop, implement and facilitate behavioral and leadership training for target audiences.
• Lead internal/external training projects, coaching and talent development initiatives.
• Analyze client needs, design learning content and materials, and deliver sessions.
• Collaborate with leaders across functions to deploy OD strategies and programs.

Skills

Adult Learning principles

Coaching & project management

Facilitation

LMS knowledge

Articulate & content development

Behavioral & leadership concepts

Education

Any Graduate

Tools

Articulate

LMS

Virtual collaboration tools

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of the role would be to develop, support, and drive strategic objectives of the Organizational Development & Performance Management on behalf of multiple business units and in alignment with enterprise goals. Develop, implement, and facilitate training programs (Behavioural and Leadership) for target audience. Drive leadership and talent development in Shared Services across organization through effective governance and resource management. Works effectively within a team-based environment and maintains good internal and external client relationships.

Job title:

Training Officer

Job Description:

Education:

• Any Graduate

Experience:

• 4+ Years of Overall experience with 2+ Years experience as a Leadership/ Behavioral Trainer

Mandatory Skills:

• Deep knowledge of Adult Learning principles, techniques to engage participants in the virtual and F2F environment, coaching and project management.
• Good understanding of business & its functionalities in general and service industry.
• In-depth Knowledge of Leadership Development & Behavioral Concepts.
• Deep Instructional design knowledge to design and develop content using Articulate and other content development tools.
• Excellent analytical skill and knowledge of related tools will be preferred.
• Knowledge of LMS, learning tools and virtual collaboration tools essential.

Roles & responsibilities:

• Proven success as an internal/external trainer in behavioral/ managerial training and development practitioner with experience in coaching, mentoring, and delivering talent development projects to fulfil business needs.
• Develop, implement, and facilitate training programs (Behavioral and Leadership) for target audience
• Excellent facilitation, coaching (both in the virtual and F2F environment) and organizational development skills targeted towards employees across levels.
• Proven ability to analyze client needs and agree on client specifications for learning content/materials
• Knowledge of LMS, learning tools and virtual collaboration tools essential
• Ability to handle and deliver many and diverse projects and tasks including partnering with external entities (as required)
• Excellent listening, oral, and written communication skills.
• Independently interact with leaders across functions to design and deliver solution
• Understanding of training processes and practices for adult learners.
• Help improve and build the OD culture and vision in all processes within the Business and deploy strategic people development plans
• Design learning strategies to fill needs as identified through analysis and in partnership with Operations and the Process Leadership Team through training, coaching and OD projects

Location:

Quezon City, Bridgetowne ZetaPhilippines