Trade Lifecycle Associate I: Settlements & Client Capture

JP Morgan Chase; Philippines; On-site; PHP 480,000 - 600,000; Full time

Job summary

JP Morgan Chase in the Philippines is seeking a Trade Lifecycle Associate I to lead the end-to-end trade processing and settlements within Custody Operations, ensuring timely execution and strong controls. The role emphasizes risk management, issue resolution, and stakeholder collaboration.

You will coach a team, optimize workflows, and support continuous improvement while adapting to evolving market practices and regulatory updates.

Qualifications

• 3 years of people management experience in an operations environment.
• Experience overseeing trade processing and settlement workflows, including issue investigation and resolution.
• Knowledge of reconciliations, settlements, trade support, and fail management processes.
• Demonstrated risk and control awareness, including prioritizing workloads and meeting deadlines.
• Strong written and verbal communication with internal and external stakeholders.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to learn and apply new market practices, products, and operational processes as business needs evolve.

Responsibilities

• Manage the end-to-end workflow for custody trades from capture through settlement.
• Monitor daily trade capture, settlement, and fail management activities to meet deadlines.
• Investigate settlement discrepancies and drive resolution via escalation channels.
• Respond to queries on trade status, settlement timelines, and market practices.
• Allocate work through capacity planning, scheduling, and prioritization.
• Coach, develop, and support team members through training and feedback.
• Communicate priorities, process updates, and regulatory changes to the team.
• Maintain and enhance standard operating procedures to reflect current policies.
• Contribute to continuous improvement initiatives to strengthen processing quality and client experience.

Skills

People management

Trade processing

Reconciliations

Risk and controls

Communication

Customer service

Resource planning

Microsoft Office

Education

Bachelor’s degree or equivalent

Tools

MS Office Suite

Job description

JP Morgan Chase in the Philippines is seeking a Trade Lifecycle Associate I to lead the end-to-end trade processing and settlements within Custody Operations, ensuring timely execution and strong controls. The role emphasizes risk management, issue resolution, and stakeholder collaboration.

You will coach a team, optimize workflows, and support continuous improvement while adapting to evolving market practices and regulatory updates.