Trade Compliance Analyst

Latin Remote Workers; Mexico; On-site; PHP 1,392,000 - 2,089,000; Full time

Job summary

Passport, the leading provider of international shipping solutions, is seeking a Global Compliance Associate – Operations for an indefinite remote role based in Mexico. You’ll review HTS classifications, manage customs data, and ensure accurate HS codes end-to-end to help brands ship globally.

As part of the Global Compliance Operations team, you’ll resolve holds, maintain duty rates, and monitor country regulations, collaborating with internal and external stakeholders across time zones.

Qualifications

• 1+ years of work experience with HTS classification
• 1+ years of international logistics experience
• Understanding of duties/taxes, country of origin (COO), and Free Trade Agreements
• Ability to manage data entry projects
• Strong written and verbal communication skills — you can explain complex problems clearly and concisely to different internal and external audiences (executives, marketers, engineers, sales, individual contributors)
• Willingness to take on any task, big or small
• Self-motivated team player who works cross-functionally and can multi-task
• Resourceful — you might not have all the answers, but you know how to find them or who to ask for help
• Creative problem-solving skills that you want to apply in an ever-evolving environment

Responsibilities

• HTS classification: Classify products from brand catalogs, Shopify stores, and internal requests, assigning accurate HTS/HS codes.
• Resolve customs holds and compliance concerns: Investigate shipments held at customs and other compliance issues, and drive them to resolution.
• Duty rate maintenance: Keep duty rates accurate and up to date.
• Product rules: Maintain customs descriptions, HS codes, and country of origin (COO) data for brand catalogs.
• Country-level regulations: Review destination-country regulations and restrictions and flag what affects brands’ shipments.
• Customs manifests: Manage customs manifests for export.
• Product and industry expertise: Become an expert on the Passport product while keeping up with industry trends and news.

Skills

HTS classification

International logistics

Duties/taxes knowledge

Communication skills

Data entry

Problem-solving

Job description

Global Compliance Associate – Operations

Please watch this 2-minute video first: https://www.loom.com/share/f0c215d234de47448239d9f73d881b41

Indefinite Contract (Remote, Mexico)

Compensation: $2,000 – $3,000 USD/month, depending on experience

1+ years of experience in HTS classification and/or international logistics

About Passport

At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping — enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands expanding internationally.

You’ll join the Global Compliance Operations team, helping brands reach new customers in new markets by supporting Passport’s Global Compliance service offerings. Your focus will be Customs Data Review, HS Classification, and ensuring quality customs data from end to end.

Must-Haves

• Based in or near Mexico City, Guadalajara, or Monterrey — the role is 100% remote, but you’ll join occasional in-person team gatherings
• 1+ years of experience in HTS classification, customs compliance, or international logistics
• Understanding of duties/taxes, country of origin (COO), and Free Trade Agreements

The Basics

• Contract: Indefinite, full-time independent contractor, paid in USD. The monthly fee is the full compensation — this contract does not include paid time off, sick days, holidays, or equity, and you are responsible for your own taxes and benefits.
• Compensation: $2,000 – $3,000 USD/month, depending on experience
• Schedule: Monday to Friday, 9:00 a.m. – 6:00 p.m. or 10:00 a.m. – 7:00 p.m. (Mexico City time), collaborating with teams in US time zones
• Equipment: You provide your own computer and reliable internet
• Location: 100% remote, with occasional in-person gatherings in Mexico City, Guadalajara, or Monterrey
• Scope: Operations role on the Global Compliance team — you’ll work cross-functionally and communicate with both internal and external audiences

What You’ll Do

• HTS classification: Classify products from brand catalogs, Shopify stores, and internal requests, assigning accurate HTS/HS codes.
• Resolve customs holds and compliance concerns: Investigate shipments held at customs and other compliance issues, and drive them to resolution.
• Duty rate maintenance: Keep duty rates accurate and up to date.
• Product rules: Maintain customs descriptions, HS codes, and country of origin (COO) data for brand catalogs.
• Country-level regulations: Review destination-country regulations and restrictions and flag what affects brands’ shipments.
• Customs manifests: Manage customs manifests for export.
• Product and industry expertise: Become an expert on the Passport product while keeping up with industry trends and news.

What You Bring

Please apply even if you don’t meet all of the criteria!

• 1+ years of work experience with HTS classification
• 1+ years of international logistics experience
• Understanding of duties/taxes, country of origin (COO), and Free Trade Agreements
• Ability to manage data entry projects
• Strong written and verbal communication skills — you can explain complex problems clearly and concisely to different internal and external audiences (executives, marketers, engineers, sales, individual contributors)
• Willingness to take on any task, big or small
• Self-motivated team player who works cross-functionally and can multi-task
• Resourceful — you might not have all the answers, but you know how to find them or who to ask for help
• Creative problem-solving skills that you want to apply in an ever-evolving environment

Nice to Have

• Entry writer experience

Hiring Process

• 30-minute interview with Latin Remote Workers
• Short practical take-home assessment
• Interview with the hiring manager

We move fast — strong candidates can go from application to offer in under two weeks.