Top Call Centers hiring for Customer Service Representative. Salary upto 25K-35K.

Recruitify_HR; Angeles; On-site; PHP 279,000 - 446,000; Full time

Job summary

Recruitify HR in Angeles City, Pampanga, Philippines is seeking an experienced customer service professional to join our team. You will provide excellent service by addressing inquiries, resolving issues, and processing requests with accuracy.

Collaboration with team members and maintaining a welcoming atmosphere for customers are essential. A patient, empathetic demeanor and strong communication skills are highly valued.

Qualifications

• Bachelor’s degree in a relevant field.
• 3–5 years of relevant customer service experience.
• Strong communication and problem-solving skills with a customer-first mindset.

Responsibilities

• Provide excellent customer service by addressing inquiries and resolving issues.
• Process orders, forms, applications, and requests efficiently.
• Document interactions and follow up on customer feedback.
• Collaborate with team members to improve customer satisfaction.
• Maintain a welcoming environment for customers.

Skills

Communication skills

Problem solving

Customer-first mindset

Education

Bachelor’s degree

Job description

• Provide excellent customer service by addressing inquiries and resolving issues in a timely manner.
• Process orders, forms, applications, and requests efficiently.
• Maintain a positive attitude and foster a welcoming environment for customers.
• Document interactions and follow up on customer feedback to improve service quality.
• Collaborate with team members to enhance overall customer satisfaction.

Description

• Provide excellent customer service by addressing inquiries and resolving issues in a timely manner.
• Process orders, forms, applications, and requests efficiently.
• Maintain a positive attitude and foster a welcoming environment for customers.
• Document interactions and follow up on customer feedback to improve service quality.
• Collaborate with team members to enhance overall customer satisfaction.

Requirements

• Educational Qualifications:Bachelor’s degree in a relevant field.
• Experience Level:3–5 years of relevant experience in customer service.
• Skills and Competencies:Strong communication skills, problem-solving abilities, and a customer-first mindset.
• Responsibilities and Duties:Ability to manage multiple tasks while providing high-quality service.
• Qualities and Traits:Patience, empathy, and a positive demeanor when interacting with customers.