Customer Service Representative Hiring in Top Call Centers. Salary upto 25K-40K

Recruitify_HR; Pasay; On-site; PHP 334,800 - 558,000; Full time

Job summary

A human resources firm is looking for a customer service representative based in Metro Manila, Philippines. The position requires excellent communication skills and 5-8 years of experience in customer support. Responsibilities include responding to customer inquiries via various channels and resolving complaints. Flexibility in working hours and the potential for remote work are offered.

Qualifications

• Bachelor's degree in a relevant field required.
• 5-8 years of experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely manner.

Skills

Excellent communication

Interpersonal skills

Problem-solving abilities

Customer-oriented attitude

Education

Bachelor’s degree in a relevant field

Job description

Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain comprehensive knowledge of company policies and procedures.
• Document all customer interactions in the database.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 5–8 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and customer-oriented attitude.
• Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks effectively.
• Working Conditions: Flexible working hours and potential for remote work.