TEST-System Analyst

Hudson Talent Solutions; Manila; On-site; PHP 480,000 - 720,000; Full time

Job summary

Hudson Talent Solutions seeks a system support and analysis professional to translate business needs into clear system requirements. You will assist configuration, testing, and deployment of new features, and troubleshoot issues in collaboration with internal teams and vendors.

You will maintain SOPs and user guides for systems and processes, and provide user training to ensure effective adoption and usage across the organization.

Qualifications

• Experience translating business needs into functional system requirements.
• Experience in supporting configuration, testing, and deployment.

Responsibilities

• Analyze workflows and translate business needs into functional system requirements.
• Support system configuration, testing, and deployment of new features or enhancements.
• Troubleshoot system issues and coordinate resolutions with internal teams and vendors.
• Maintain documentation, SOPs, and user guides for systems and processes.
• Provide user support, training, and guidance to ensure adoption and effective system use.

Skills

Analytical thinking

Communication skills

Stakeholder mgmt

Attention to detail

Adaptability

Continuous learning

Job description

• Analyze workflows and translate business needs into functional system requirements.
• Support system configuration, testing, and deployment of new features or enhancements.
• Troubleshoot system issues and coordinate resolutions with internal teams and vendors.
• Maintain documentation, SOPs, and user guides for systems and processes.
• Provide user support, training, and guidance to ensure adoption and effective system use.

• Analytical and critical thinking
• Strong communication skills
• Stakeholder management
• Attention to detail
• Adaptability and continuous learning