The Territory Sales Executive (TSE) is responsible for executing sales and relationship management within the assigned territory, covering B2B (distributors and retailers) and B2C (farmers) channels, with a strong emphasis on Product-on-Ground (POG), defined as direct sales to farmers.
The role owns day-to-day sales execution, farmer relationship management, and sustained customer loyalty to drive repeat purchase and lifetime customer value. The TSE works closely with Trade Activation Promoters (TAPs) deployed as third-party, non-FTE service providers, using them as multipliers for push execution at retailer, financier, and farmer levels.
Sales Execution & Revenue Delivery
- Deliver territory sales targets across distribution, retail, and Product-on-Ground (POG) channels.
- Execute POG selling, including farmer identification, engagement, conversion, and follow-through.
- Drive sell-in and sell-out aligned with zone priorities, channel readiness, and supply availability.
Farmer Relationship Management & Loyalty
- Build, own, and sustain direct relationships with farmer customers.
- Ensure high customer satisfaction, trust, and long-term loyalty.
- Develop priority growers into repeat customers and advocates, maximizing lifetime customer value.
Account Management (B2B)
- Manage day-to-day relationships with distributors and retailers within the territory.
- Ensure product availability, visibility, and execution of agreed commercial terms.
- Secure commitment from distributors and retailers to participate in approved programs, clearly aligning expectations on roles, timelines, and expected outcomes.
- Support distributor and retailer performance through focused sell-out acceleration activities.
- Monitor program progress and effectiveness in the territory, ensuring mechanics discipline, timely reporting, and early escalation of issues or deviations.
- Provide structured feedback on program performance, channel response, and improvement opportunities to ZSM, Field Marketing, and Commercial Excellence
Trade Activation & TAP Coordination
- Execute channel activation and demand creation programs cascaded by Sales, Marketing, and Commercial Excellence, ensuring disciplined implementation at distributor and retailer levels.
- Drive effective rollout of retailer-focused incentive and demand generation programs, translating program mechanics into clear actions for channel partners.
- Lead in-store and on-ground execution of POS branding initiatives, store dress-up programs, and retailer activation contests, ensuring visibility, compliance, and quality standards are met.
- Execute sell-through acceleration programs such as farmer discounts, vouchers, raffles, and similar mechanisms, ensuring correct application, documentation, and adherence to approved mechanics.
- Work closely and directly with Trade Activation Promoters (TAPs) deployed as third-party support and acting as multipliers for push activities at retailer, financier, and farmer levels, without direct people supervision.
Collection & Credit Support
- Support collection efforts in line with credit terms and policies.
- Reinforce payment discipline while maintaining strong customer relationships.
- Flag credit risks, delayed payments, and documentation gaps early to the ZSM.
Sales Discipline, Reporting & Compliance
- Maintain accurate records of sales activities, customer contacts, and TAP-supported execution.
- Ensure compliance with pricing, promotions, and commercial policies.
- Submit timely, accurate sales, activity, and customer reports.
Channel Inventory Management & Reporting
- Monitor and report distributor and retailer inventory levels within the assigned territory.
- Ensure timely and accurate submission of inventory, sell-out, and POG data to support planning and execution decisions.
- Flag inventory risks including stock-outs, overstocking, slow-moving stocks, and obsolescence.
Competitor & Market Intelligence
- Generate timely and reasonably accurate competitor intelligence at territory level.
- Capture and report competitor prices, rebates, promotions, distributor sales, retailer sales, POG activity, and inventory positions.
- Provide structured market intelligence inputs to support zone-level decision-making and execution adjustments.