Terminal Operations Lead — Safety, Service & Efficiency

2GO Group; Malay; On-site; PHP 1,230,769 - 2,153,846; Full time

Benefits offered by this job

Competitive compensation

Performance bonuses

Health and wellness programs

Paid time off

Job summary

2GO Group is seeking a dedicated professional to oversee terminal operations in Aklan, Malay. The role involves developing efficient processes, leading a team, and ensuring passenger satisfaction while adhering to company protocols and financial targets. Applicants should have a Bachelor's degree, preferably in Business, and 3 to 5 years of experience in a related field. Key competencies include human resource management, communication skills, and customer service acumen. The position offers competitive compensation and performance incentives.

Qualifications

• 3 to 5 years' work experience in relevant roles.

Responsibilities

• Develops process improvement and implements terminal operations processes.
• Ensures accuracy of passenger manifest and ticket scanning.
• Leads the terminal operations team according to HR policies.
• Coordinates with Corporate Security Office and operators.
• Manages operating costs and collection of terminal charges.

Skills

Human Resource Management

People Management

Communication and Interpersonal Skill

Customer Service

Financial and Commercial Awareness

Creative Approach to Problem-Solving

Logical Thinking

Quick Decision Making

Education

Bachelor's Degree

Graduate of any four-year course preferably in Business

Job description

2GO Group is seeking a dedicated professional to oversee terminal operations in Aklan, Malay. The role involves developing efficient processes, leading a team, and ensuring passenger satisfaction while adhering to company protocols and financial targets. Applicants should have a Bachelor's degree, preferably in Business, and 3 to 5 years of experience in a related field. Key competencies include human resource management, communication skills, and customer service acumen. The position offers competitive compensation and performance incentives.