Tenant Relations & Mall Operations Specialist

Robinsons Land Corporation; Lipa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Robinsons Land Corporation in Lipa is seeking a Tenant Relations Officer to ensure tenant compliance with lease terms and company rules. You will oversee construction progress and pre-opening requirements to ensure tenants open on schedule.

You will also manage end-of-lease turnover, including security deposits, and build strong relationships with tenants to support sales and long-term profitability during the lease period.

Qualifications

• Bachelor’s degree in Commerce, Marketing, Business Management, or related technical field.
• At least 3 years of experience in tenant relations, client management, or equivalent; preferably with mall management, operations, or maintenance experience.

Responsibilities

• Ensure tenant compliance with lease agreements, memoranda of agreement, and house rules and regulations.
• Oversee construction progress and pre-opening requirements to ensure tenants can open on schedule.
• Facilitate end-of-lease turnover, including release of security deposits or refunds.
• Build and maintain positive relationships with tenants to support sales, profitability, and long-term sustainability.

Skills

Tenant relations

Client management

Customer service

Mall management

Operations

Education

Bachelor’s degree in Commerce/Marketing/Business Management

Job description

Robinsons Land Corporation in Lipa is seeking a Tenant Relations Officer to ensure tenant compliance with lease terms and company rules. You will oversee construction progress and pre-opening requirements to ensure tenants open on schedule.

You will also manage end-of-lease turnover, including security deposits, and build strong relationships with tenants to support sales and long-term profitability during the lease period.