Teller & Customer Service Leader-in-Training

Metrobank; Pasay; On-site; PHP 201,000 - 357,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative - Teller to manage cash handling, deposits, withdrawals, and check processing with accuracy and care.

Role involves promoting bank products, handling transfers, and supporting customers in a fast-paced environment while delivering friendly and reliable service. Fresh graduates welcome; degree in business or finance preferred, with strong communication and negotiation skills expected.

Qualifications

• Clear communication and active listening.
• Strong interpersonal and presentation skills.
• Ability to handle customer inquiries with tact and professionalism.

Responsibilities

• Handle cash and perform deposits, withdrawals, and check processing.
• Process transfers, remittances, and account operations with accuracy.
• Post transaction adjustments and reconcile daily activities.
• Promote and upsell bank products and services to customers.

Skills

Effective communication

Negotiation skills

Customer service

Education

Business or finance degree

Job description

Metrobank is seeking a Customer Service Representative - Teller to manage cash handling, deposits, withdrawals, and check processing with accuracy and care.

Role involves promoting bank products, handling transfers, and supporting customers in a fast-paced environment while delivering friendly and reliable service. Fresh graduates welcome; degree in business or finance preferred, with strong communication and negotiation skills expected.