Technology Resilience - Assurance

WTW; Taguig; On-site; PHP 1,200,000 - 1,600,000; Full time

Job summary

A leading global advisory firm seeks a Technology Resilience Assurance Coordinator in Taguig, Philippines, to oversee resilience testing and assurance for critical business systems. The role emphasizes operational continuity and involves coordinating tests, conducting reviews, and supporting crisis management. Ideal candidates have strong experience in technology resilience, excellent communication skills across teams, and expertise in risk assessment and mitigation. This position fosters continuous process improvement while ensuring compliance with technology risk standards.

Qualifications

• Experience in technology resilience and disaster recovery.
• Ability to communicate effectively with diverse teams.
• Strong analytical and data-driven decision-making skills.
• Proven test planning and execution capabilities.
• Expertise in risk identification, assessment, and mitigation.

Responsibilities

• Champion the resilience testing and assurance strategy.
• Plan and coordinate resilience tests including application testing.
• Conduct control effectiveness reviews and recommend actions.
• Maintain reporting and resilience metrics.
• Support crisis management events.

Skills

Experience in technology resilience

Excellent communication skills

Analytical thinking

Strong test planning and execution

Risk identification and mitigation

Job description

Description

Technology Resilience assurance co‑ordinator to oversee and execute resilience testing and assurance activities for critical business systems. The role ensures operational continuity, compliance with regulatory standards, and the robustness of technology environments. The role holder will act as a trusted advisor to stakeholders, lead resilience initiatives, and execute rigorous validation frameworks to strengthen organizational technology posture.

The Role

• Champion the resilience testing and assurance strategy across the organization
• Support, plan and coordinate resilience tests, including:
  • Recovery strategy validation
  • Application and dependency testing
  • Regulatory required exercises
  • Evaluate systems meet Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs)
• Conduct control effectiveness reviews, identify gaps, and recommend remediation actions to strengthen compliance with technology risk standards
• Maintain up-to-date reporting and resilience metrics / KPIs
• Support crisis management events as required, coordinating across technology, business, and governance functions
• Foster a culture of continuous process improvement with a risk‑aware mindset

Qualifications

• Experience in technology resilience, DR, risk assurance
• Excellent communication, both technical and non-technical, across multi-disciplinary teams
• Analytical thinking and data‑driven decision‑making
• Strong test planning and execution capabilities
• Risk identification, assessment, and mitigation expertise

WTW is an Equal Opportunity Employer