Technology Architect

Accenture Inc.; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture Inc. in Manila is seeking an Application Support Engineer to design and deliver technology architecture for platforms, products, or engagements.

You will define solutions to meet performance, capability, and scalability needs and engage in collaboration with cross-functional teams to resolve issues and drive improvements. You will monitor system performance, create and maintain documentation, and help move the organization from on-premise imaging to cloud-native management, including

Qualifications

• SME with extensive experience in Microsoft Intune and cloud-based management.
• Ability to collaborate across teams to drive design, decisions and implementations.
• Experience migrating from on-premise imaging to cloud-native management.

Responsibilities

• Serve as SME for Intune and MECM architectures.
• Collaborate with multiple teams to drive design decisions and implementations.
• Monitor system performance and implement improvements.
• Develop documentation and runbooks for processes and procedures.
• Move the organization away from on-premise imaging to cloud-native management.
• Design tenant structure, conventions and group hierarchies.
• Design 'Zero-Touch' provisioning and packaging/testing procedures.

Skills

Microsoft Intune

Tools

SCCM

Microsoft 365

Job description

Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs.

Priority Skill

Microsoft Intune

Summary

As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your day will be filled with collaboration, problem-solving, and decision-making as you work with various teams to ensure the smooth operation of applications. You will be responsible for providing expert guidance and support, ensuring that all systems function optimally and meet the needs of the organization.

Roles & Responsibilities

• Expected to be an SME.
• Collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Expected to provide solutions to problems that apply across multiple teams.
• Facilitate knowledge sharing and training sessions to enhance team capabilities.
• Monitor system performance and implement improvements as necessary.
• Develop and maintain documentation for processes and procedures.
• Moving the organization away from on-premise imaging to cloud-native management.
• Design Tenant structured, including conventions and group hierarchies.
• Design "Zero-Touch" provisioning
• Create procedure for apps packaging, testing, and updating across the fleet.

SCCM (System Center Configuration Manager) Architect or Microsoft Endpoint Configuration Manager (MECM) Architect role includes:

• Site Planning and Distribution Strategy
• Discovery and Gap Analysis
• Migration Planning & Consolidation
• Design Task Sequences

Professional & Technical Skills

• Required Skill: Expert proficiency in Microsoft Intune.
• Additional Good To Have Skills: Experience with SCCM and Microsoft 365.
• Strong understanding of application support methodologies and best practices.
• Experience in troubleshooting and resolving software issues in a timely manner.
• Familiarity with cloud-based solutions and their integration with on-premises systems.
• Ability to analyze system performance metrics and implement necessary changes.

Additional Information

• The candidate should have a minimum of 7 years of experience in Microsoft Intune.
• This position is based at our Manila office.
• Minimum 5 year(s) of experience is required

NOTE: Open demands are subject to change.