Technical Training Officer

TGT Global; Taguig; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Health & Wellbeing

Rewards & Recognition

Growth & Perks

Vibrant City Location

Job summary

TGT GLOBAL is hiring a Training Specialist to deliver technical and professional skills training for offshore and onshore staff. You will design materials, coordinate with Operations and Clients, and ensure materials stay up-to-date and effective.

The role emphasizes facilitation, instructional design, and the ability to explain complex IT concepts clearly. A hybrid environment with shifting schedules may apply at multiple sites.

Qualifications

• At least 3 years of experience in corporate training and/or facilitation.
• Background in IT Service Delivery, Information Technology, or Customer Service is preferred.
• Strong ability to understand and explain technical concepts.
• Knowledge of Microsoft 365, Active Directory, and basic Networking is a plus.
• Excellent presentation, communication, interpersonal, and instructional design skills.

Responsibilities

• Deliver engaging technical and professional skills training for offshore and onshore staff through live, virtual, workshop, and on-demand formats.
• Design and develop training materials, job aids, instructional guides, videos, and onboarding resources.
• Maintain accurate and up-to-date training materials with proper version control.
• Partner with Training, Operations, and Clients to identify skills gaps and evolving training needs.
• Conduct training needs assessments and develop tailored learning interventions.
• Facilitate learning assessments and gather feedback to measure training effectiveness.
• Monitor post-training performance and work with managers to identify areas for improvement.
• Continuously improve training programs based on assessment results, feedback, and operational needs.
• Support a positive workplace culture and contribute to other Training Team initiatives as required.

Skills

3+ years experience

Corporate training

Facilitation

Technical concepts

MS 365 & AD

Tools

Loom

iorad

Job description

Job Description:

HUSTLE IN BGC, LUNCH IS ON US!

Free lunch every day, plus extra treats to help you grow, earn, and save more!

Awesome perks await in #WeAreTGT: BGC!

• Health & Wellbeing:Additional HMO (with dependent & pre-existing coverage), dental support, life insurance

• Rewards & Recognition:24 PTOs (with conversion), annual appraisals, awards, referral programs, company events

• Growth & Perks:Free daily meals & treats, career development, certifications, employee savings program, vibrant office culture

• Vibrant City Location:Work in BGC, Taguig (Day Shift!)

Ideal Candidate Profile

What Youll Bring(Experience)

• At least 3 years of experience in corporate training and/or facilitation.

• Background in IT Service Delivery, Information Technology, or Customer Service is preferred.

• Strong ability to understand and explain technical concepts.

• Knowledge of Microsoft 365, Active Directory, and basic Networking is a plus.

• Excellent presentation, communication, interpersonal, and instructional design skills.

• Familiarity with tools such as Loom, iorad, or other content creation platforms is an advantage.

• Strong ability to build rapport and create a positive learning environment.

• Demonstrates ownership, accountability, flexibility, and strong work ethic.

• Good time management and organizational skills.

• Willing to work shifting schedules and across multiple company sites, when required.

Your Impact Starts Here

Training

• Deliver engaging technical and professional skills training for offshore and onshore staff through live, virtual, workshop, and on-demand formats.

• Design and develop training materials, job aids, instructional guides, videos, and onboarding resources.

• Maintain accurate and up-to-date training materials with proper version control.

• Partner with Training, Operations, and Clients to identify skills gaps and evolving training needs.

• Conduct training needs assessments and develop tailored learning interventions.

• Facilitate learning assessments and gather feedback to measure training effectiveness.

• Monitor post-training performance and work with managers to identify areas for improvement.

• Continuously improve training programs based on assessment results, feedback, and operational needs.

• Support a positive workplace culture and contribute to other Training Team initiatives as required.

ABOUT US @ TGT GLOBAL

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Requirements: