Technical Trainer

Octal Philippines Inc.; Makati; On-site; PHP 550,000 - 850,000; Full time

Job summary

Octal Philippines Inc. is seeking a Technical Trainer to deliver IT training to employees and external customers. You will design and facilitate classroom and online programs and create engaging training materials that align with sound instructional design principles.

You will work with SMEs to keep content current, assess learning outcomes, and continually improve learning programs. Strong English communication and project management are essential in a fast-paced, virtual environment.

Qualifications

• At least 2 years working as an IT Technical Trainer.
• Background working in the IT industry strongly preferred.
• Experience training in Java, SQL, JavaScript and HTML/CSS strongly preferred.
• Experience learning new technical topics and delivering training on these topics is strongly preferred.
• Exceptional public speaking and presentation skills; Fluency in English required.
• Excellent project management, communication, and interpersonal skills.

Responsibilities

• Deliver training to employees and external customers.
• Design, develop and facilitate classroom and online training.
• Create training materials (user guides, videos, job aids, graphics).
• Master, train, and evaluate all learning objectives from curricula.
• Consult with SMEs to ensure training content is current and accurate.
• Track, evaluate, and report training effectiveness.
• Maintain professional standards and build cross-unit relationships.
• Manage learning programs using a project management approach.

Skills

Public speaking

Presentation skills

Project management

Communication skills

English fluency

IT training

Training delivery

Education

Bachelor's degree or equivalent

Tools

MS PowerPoint

Learning management systems

Instructional design software

Job description

The Technical Trainer is responsible for the delivery of training to employees as well as with external customers. The Technical Trainer will design, develop and facilitate both classroom and online training and will create training materials (including user guides, videos, job aids, graphics) that are functional, engaging, informative, and consistent with sound instructional design.

Responsibilities

• Effectively master, train, and evaluate all learning objectives from the course curriculum
• Facilitate learning in a creative, interactive, and enthusiasticl learning environment
• Design and develop online, classroom, and blended learning materials using MS Powerpoint and available instructional design software
• Maintain and develop learning programs using a project management approach across cross-functional teams, including needs assessment, solution development, delivery, tracking, and continuous improvement.
• Consult with subject matter experts (SME) to ensure training information is current and accurate
• Track, evaluate, and report training effectiveness
• Act in a compliant, professional manner at all times
• Cultivate strong working relationships across different business units

Requirements

• At least 2 years working as an IT Technical Trainer
• Background working in the IT industry is strongly preferred
• Experience training in Java, SQL, JavaScript and HTML/CSS are strongly preferred.
• Experience learning new technical topics and delivering training on these topics is strongly preferred.
• Exceptional public speaking and presentation skills required. Fluency in English, both spoken and written are a must.
• Excellent project management skills
• Excellent communication, interpersonal and influence skills. Ability to write and speak effectively to a variety of audiences, and to convey messages with clarity and brevity
• Must demonstrate an aptitude for understanding and using various learning technologies
• Ability to work well both independently and with others in a fast paced, dynamic, virtual environment