Technical Sales Engineer

Gloval Integrated Solutions and Technological Services Inc.; Laguna; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading fire protection solutions provider is looking for a Technical Sales Support Engineer in Sta Rosa, Laguna. The role involves providing technical support during sales, assessing customer needs for fire safety solutions, and preparing proposals. Candidates must have a degree in mechanical engineering and experience in technical sales or support. This position offers opportunities to engage with clients and work with fire protection systems.

Qualifications

• Bachelor’s degree in mechanical engineering is required.
• Understanding of fire suppression systems is a must.
• Prior experience in technical sales or engineering roles preferred.

Responsibilities

• Collaborate with sales team for technical support during sales.
• Assess customer needs and recommend fire safety solutions.
• Prepare and present technical proposals and bids.

Skills

Technical expertise in fire protection systems

Sales acumen

Customer service skills

Strong communication skills

Negotiation skills

Education

Bachelor’s degree in mechanical engineering (Licensed)

Certifications in fire protection systems

Job description

A Technical Sales Support Engineer with knowledge in fire protection systems typically needs a mix of technical expertise, sales acumen, and customer service skills.

Responsibilities

1. Technical Support
   • Collaborate with the sales team to provide technical support and information during the sales process.
   • Respond to customer inquiries and provide data on products, installation, and maintenance procedures.
2. Needs Analysis
   • Assess customer requirements and recommend appropriate fire safety solutions, ensuring compliance with relevant codes and standards (e.g., NFPA, local regulations).
   • Conduct site visits and risk assessments to identify potential fire hazards and recommend suitable fire protection systems.
3. Product Knowledge
   • Maintain in-depth knowledge of our product range, including fire alarms, suppression systems, sprinkler, kitchen fire suppression system and FM200.
   • Stay updated on industry trends, new technologies, and competitor offerings.
4. Proposal Development
   • Prepare and present detailed technical proposals, bids, and quotations tailored to client specifications.
   • Collaborate with engineers and project managers to ensure solutions meet technical and budgetary requirements.
5. Customer Education
   • Develop technical content for customer-facing documentation and engagement thru social media, including manuals and installation.
6. Customer Relationship Management
   • Build and maintain strong relationships with clients, contractors, and key decision-makers in target markets.

Qualifications

1. Educational Background
   • Bachelor’s degree in mechanical engineering (Licensed)
   • Certifications in fire protection systems (e.g., NFPA standards, local fire codes) can be an advantage.
2. Technical Skills
   • Understanding of fire suppression systems
   • Ability to read and interpret technical drawings, schematics, and specifications
   • Familiarity with fire safety regulations and industry standards.
3. Sales & Communication Skills
   • Strong customer service
   • Ability to explain technical concepts to non-technical clients.
   • Experience in preparing proposals, quotations, and technical presentations.
   • Negotiation and relationship-building skills.
   • Ability to collaborate with marketing teams to align technical content with branding.
4. Experience & Additional Qualifications
   • Prior experience in technical sales, support, or engineering roles is preferred.
   • Willingness to travel for client meetings and site inspections.
   • With knowledge or experience in fire life safety system – FDAS, AFSS, KFSS & FM200
   • Willing to assign in Sta Rosa Laguna