About the role
The Technical Sales Associate is a Cebu-based technical-sales role responsible for acquiring new clients and maintaining good relationships and continuous business with existing clients, while ensuring that PestPro PH’s pest management services are properly recommended, delivered, and maintained for each account. The position is based in Cebu and requires the incumbent to reside in Cebu.
She/he combines business development activities (prospecting, presenting services, and facilitating the sales process up to payment collection) with customer success activities (site assessments, coordination of service delivery with the Operations Team, quality visits, and after-sales support).
Key responsibilities
- 1. Identify, qualify, and acquire new clients in Cebu and nearby areas through prospecting, referrals, client visits, and other channels.
- 2. Present PestPro PH services and implement sales strategies agreed upon and approved by the Top Management.
- 3. Conduct site inspections and basic pest risk assessments to understand client needs and recommend appropriate services, in coordination with the Operations Team.
- 4. Facilitate the sales process flow from addressing the inquiry, preparing proposals and quotations, up to payment collection.
- 5. Coordinate with the Operations Team to ensure quality and on time delivery of services and treatments to new accounts based on the agreed schedule and work procedure.
- 6. Conduct regular client visits and quality checks to maintain good business relationships and thus improve customer retention.
- 7. Provide professional after-sales support and coordinate with the Operations Team any complaints or technical concerns of clients.
- 8. Keep all client databases, reports, and forms updated, and submit required reports and documentation accurately and on time.
- 9. Communicate with clients face-to-face or through other channels.
- 10. Achieve the target of 100% retention of accounts and other sales targets agreed upon and approved by the Top Management.
- 11. Perform other duties as may be assigned by Management from time to time.
What we're looking for
- College Graduate; Management / Business, Agriculture, or Engineering courses preferred
- No Experience Required (Fresh Graduates are welcome to apply)
- Strong prospecting, presentation, negotiation, and relationship-management skills.
- Ability to conduct client visits and basic site assessments and translate client needs into suitable service recommendations.
- Strong communication, coordination, and customer service skills.
- Organised and detail-oriented, with the ability to manage proposals, quotations, reports, databases, and follow-ups accurately and on time.
- Target-oriented and capable of managing the sales process from initial inquiry through account retention.
- Willingness to travel within Cebu and nearby areas for prospecting, inspections, and client visits.