Technical Representative, IT Operations (TCF)

Concentrix Philippines; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Concentrix Philippines is hiring a Technical Representative for IT Operations (TCF) based in Quezon City. This entry-level role focuses on learning our IT operations and delivering consistent, reliable support as part of a global technology services team.

You will work under close supervision, follow detailed instructions, and build foundational skills in product knowledge, policies, and procedures while contributing to customer-focused solutions.

Qualifications

• Entry-level position; typically requires 0–1 year of general/basic work experience and no Bachelor's degree.

Responsibilities

• Perform routine IT operations tasks under detailed instructions.
• Follow established procedures with close supervision.
• Gain foundational knowledge of company policies and IT service processes.
• Support the team in project tasks and data collection for reporting.
• Contribute to delivering consistent, reliable customer experiences.

Job description

Job Title

Technical Representative, IT Operations (TCF)

Job Description

We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

• Entry level job with little or no prior relevant work experience, typically requires 0-1 year of general / basic work experience w/o Bachelor’s degree.
• Acquires basic job skills and learns company policies and procedures to perform and complete routine tasks.
• Responsible for working on assignments that are simple, routine in nature, could be repetitive tasks requiring limited judgment. Has little or no role in decision-making.
• Work is prescribed with detailed instructions and predefined procedures, completed with little autonomy.
• Normally receives detailed instructions on all work. Works under close supervision.

Location

PHL Quezon City - UP Ayala TechnoHub Bldg G, Grd Flr

Time Type: Full time