Technical Person

Drextech Computer Accessories Shop; Pasig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Drextech Computer Accessories Shop in Pasig, Metro Manila, is seeking a skilled technician to install and configure computers, network equipment, CCTV systems, and software.

You will troubleshoot hardware, software, and connectivity issues, perform routine maintenance, test equipment before delivery, coordinate with suppliers on warranties, and collaborate with sales and purchasing to confirm specifications.

Responsibilities

• Install and configure computers, network equipment, CCTV systems, and software.
• Identify and resolve hardware, software, and connectivity problems.
• Assist customers and employees with equipment operation and technical concerns.
• Perform routine inspections, updates, and preventive maintenance.
• Check equipment before delivery and assess defective or returned items.
• Recommend compatible products based on customer requirements.
• Maintain service reports, installation records, and equipment configurations.
• Assess warranty concerns and coordinate repairs or replacements with suppliers.
• Follow installation safety procedures and protect customer data.
• Work with sales and purchasing teams to confirm specifications and support projects.

Job description

• Installation and setup: Install and configure computers, network equipment, CCTV systems, and software.

• Troubleshooting and repair: Identify and resolve hardware, software, and connectivity problems.

• Technical support: Assist customers and employees with equipment operation and technical concerns.

• Maintenance: Perform routine inspections, updates, and preventive maintenance.

• Product testing: Check equipment before delivery and assess defective or returned items.

• Technical recommendations: Recommend compatible products based on customer requirements.

• Documentation: Maintain service reports, installation records, and equipment configurations.

• Warranty coordination: Assess warranty concerns and coordinate repairs or replacements with suppliers.

• Safety and security: Follow installation safety procedures and protect customer data.

• Team coordination: Work with sales and purchasing teams to confirm specifications and support projects.