Technical L&D Operations Analyst

D&L Industries, Inc.; Quezon City; On-site; PHP 279,000 - 446,400; Full time

Job summary

D&L Industries, Inc. is seeking a motivated professional for a full-time position focusing on technical support and training coordination in Quezon City. Responsibilities include developing training dashboards with Microsoft Power BI, managing customer satisfaction surveys, and supporting training logistics across various business units.

The ideal candidate will hold a Bachelor's degree in IT or a related field and possess strong analytical skills, attention to detail, and collaborative communication abilities. Join us in making a significant impact on Learning & Development.

Qualifications

• 2-3 years of experience in L&D, Data Analyst, or Project Management support role.

Responsibilities

• Assist in developing and maintaining training dashboards using Microsoft Power BI.
• Serve as primary project coordinator for Talent Competency Compass.
• Manage administration of Enterprise-wide Customer Satisfaction Survey.
• Handle logistics for Microsoft Office and Project Management training sessions.
• Support gathering process data for Lean Six Sigma projects.

Skills

Intermediate to Advanced MS Excel

Familiarity with Power BI

Analytical mindset

Attention to detail

Communication with diverse stakeholders

Education

Bachelor’s degree in IT, Industrial Engineering, HR, or a related field

Job description

Key Responsibilities

• Technical Support & Automation: Assist in the development and maintenance of training dashboards using Microsoft Power BI and automate L&D workflows (registration, feedback, reporting, etc.) using Microsoft Power Automate.
• Competency Mapping Support: Serve as the primary project coordinator for the Talent Competency Compass for Technical Competency Development projects (OleoFats Inc. & CHEMREZ), managing data collection, interviews, and documentation for technical competencies.
• Data Analytics: Manage the administration of the Enterprise‑wide Customer Satisfaction Survey, including data cleaning, basic statistical analysis, and preparation of report decks for shared services.
• Training Coordination: Handle the logistics for Microsoft Office, Microsoft Power Platform, and Project Management training sessions, ensuring all 9 business units are served efficiently.
• Lean Six Sigma Assistance: Support the OIC Head of L&D in gathering process data for Lean Six Sigma projects and monitoring the progress of coaching interventions.

Qualifications

• Education: Bachelor’s degree in IT, Industrial Engineering, HR, or a related field.
• Technical Skills: Intermediate to Advanced MS Excel, familiarity with Power BI, and a strong interest in AI applications for business.
• Soft Skills: High attention to detail, analytical mindset, and the ability to communicate with diverse stakeholders across 9 business units.
• Experience: 2–3 years in an L&D, Data Analyst, or Project Management support role.

Company Name: D&L Industries Inc.

Company Website: http://dnl.com.ph

Job Location: Quezon City

Job Category: IL& Talent Management

Job Type: Full Time