Technical L&D Operations Analyst

D & L Industries; Quezon City; On-site; PHP 335,000 - 614,000; Full time

Job summary

D & L Industries looks for an L&D/Data Analyst–support role to develop training dashboards, coordinate competency mapping, and manage enterprise customer surveys. You will handle training logistics for Office, Power Platform, and PM sessions across nine business units, while supporting Lean Six Sigma data collection and coaching progress.

The ideal candidate has 2–3 years in L&D, data analysis, or PM support with strong Excel and Power BI skills, plus an interest in AI applications for business.

Qualifications

• Bachelor's degree in IT, Industrial Engineering, HR, or related field.
• Excel (intermediate-advanced), Power BI familiarity, and interest in AI applications for business.
• Strong attention to detail, analytical mindset, and ability to communicate with diverse stakeholders across 9 business units.
• 2-3 years in an L&D, Data Analyst, or Project Management support role.

Responsibilities

• Develop and maintain training dashboards using Power BI and automate L&D workflows with Power Automate.
• Coordinate Talent Competency Compass projects for OleoFats Inc. & CHEMREZ, managing data collection, interviews, and documentation for technical competencies.
• Manage the administration of the Enterprise-wide Customer Satisfaction Survey, including data cleaning, basic statistical analysis, and creating report decks.
• Handle logistics for Microsoft Office, Power Platform, and Project Management training sessions across 9 business units.
• Support Lean Six Sigma data gathering and monitor coaching interventions.

Skills

MS Excel

Power BI

AI interest

Analytical mindset

Stakeholder comms

Education

Bachelor's degree

Tools

Power Automate

Office 365

Power Platform

Job description

KEY RESPONSIBILITIES

• 1. Technical Support & Automation: Assist in the development and maintenance of training dashboards using Microsoft Power BI and automate L&D workflows (registration, feedback, reporting, etc.) using Microsoft Power Automate.
• 2. Competency Mapping Support: Serve as the primary project coordinator for the Talent Competency Compass for Technical Competency Development projects (OleoFats Inc. & CHEMREZ), managing data collection, interviews, and documentation for technical competencies.
• 3. Data Analytics: Manage the administration of the Enterprise-wide Customer Satisfaction Survey, including data cleaning, basic statistical analysis, and preparation of report decks for shared services.
• 4. Training Coordination: Handle the logistics for Microsoft Office, Microsoft Power Platform, and Project Management training sessions, ensuring all 9 business units are served efficiently.
• 5. Lean Six Sigma Assistance: Support the OIC Head of L&D in gathering process data for Lean Six Sigma projects and monitoring the progress of coaching interventions.

QUALIFICATIONS

• Education: Bachelor's degree in IT, Industrial Engineering, HR, or a related field.
• Technical Skills: Intermediate to Advanced MS Excel, familiarity with Power BI, and a strong interest in AI applications for business.
• Soft Skills: High attention to detail, analytical mindset, and the ability to communicate with diverse stakeholders across 9 business units.
• Experience: 2-3 years in an L&D, Data Analyst, or Project Management support role.