Technical Director: Scale SaaS & Cloud Architecture

Pleased Inc; Taguig; On-site; PHP 4,576,000 - 5,062,000; Full time

Benefits offered by this job

Brand new office in BGC

AI subscriptions for coding

High-spec equipment provided

On-site work in the Philippines

Startup culture

Job summary

Pleased Technologies is hiring an experienced Technical Director to lead our engineering org and drive technical strategy for rapid delivery, clean code, and scalability of our SaaS platform. You will oversee product development, architecture, and infrastructure while scaling for global enterprise customers.

You will spend at least 20% of your time coding, build scalable multi-region architectures, adopt cloud-native tools, and mentor teams across backend, frontend, DevOps, and QA.

Qualifications

• 10+ years of software engineering experience
• 5+ years in technical leadership roles
• 5+ years of hands-on DevOps and infrastructure experience
• Proven experience scaling SaaS platforms with high availability requirements
• Strong AWS and distributed systems expertise
• Deep knowledge of Kubernetes and container technologies
• Experience building and mentoring engineering teams
• Knowledge of SOC 2, GDPR, and security best practices
• Experience with Agile/Scrum methodologies

Responsibilities

• Define and execute the technical vision and roadmap aligned with business objectives
• Build and mentor high-performing engineering teams across backend, full-stack, DevOps, and QA
• Establish coding standards, development processes, and DevOps best practices
• Lead technical hiring and talent development
• Collaborate with executive and product leadership on strategic planning
• Promote automation, monitoring, and operational excellence
• Lead by example. All our technical managers spend at least 20% of their time hands-on, writing code
• Design scalable, secure, and maintainable multi-region architectures
• Evaluate and recommend cloud-native technologies and tools
• Ensure code quality through reviews and testing standards
• Lead technical debt management and system optimization
• Lead AWS infrastructure strategy across EC2, EKS, S3, IAM, RDS, VPC, Lambda, and EBS
• Manage Kubernetes and Rancher deployments, including service mesh implementation
• Drive Infrastructure as Code practices using Terraform
• Implement monitoring and observability solutions using Grafana, Prometheus, Loki, Tempo, and CloudWatch
• Oversee centralized logging using ELK stack, Rsyslog, and Log4j2
• Manage Nginx configurations and Cloudflare CDN strategy
• Optimize MySQL, Oracle, MyBatis, and Druid configurations
• Implement caching solutions using Redis, Redisson, and ElastiCache
• Lead Apache RocketMQ deployment and configuration
• Support rapid infrastructure deployment across new regions and countries
• Improve infrastructure efficiency and optimize AWS costs
• Implement disaster recovery, backups, and multi-region failover strategies
• Ensure security and compliance standards including SOC 2 and GDPR
• Maintain automated alerts, dashboards, and monitoring systems
• Define and monitor SLAs and performance metrics
• Lead incident response and post-mortem reviews
• Drive preventative infrastructure improvements
• Maintain 24/7 operational readiness and on-call processes
• Partner with Product, Design, and Sales teams on technical planning
• Communicate technical decisions to non-technical stakeholders
• Support customer success through reliable infrastructure
• Collaborate with international teams on global infrastructure initiatives

Skills

Leadership

Strategic thinking

Team mentoring

Communication

Problem solving

Agile/Scrum

Security-minded

Tools

AWS

Kubernetes

Terraform

CloudFormation

Nginx

Cloudflare CDN

Rancher

Service mesh

Istio

MySQL

Oracle

Redis

ElastiCache

Apache RocketMQ

Job description

Pleased Technologies is hiring an experienced Technical Director to lead our engineering org and drive technical strategy for rapid delivery, clean code, and scalability of our SaaS platform. You will oversee product development, architecture, and infrastructure while scaling for global enterprise customers.

You will spend at least 20% of your time coding, build scalable multi-region architectures, adopt cloud-native tools, and mentor teams across backend, frontend, DevOps, and QA.