Technical Business Analyst - Airline / Travel Domain

BCS Technology International Pty Ltd; Taguig; On-site; PHP 1,200,000 - 1,500,000; Full time

Job summary

A technology services provider seeks a Technical Business Analyst to manage software changes and deliver solutions in the airline sector. Candidates must have over 5 years of experience in a similar role, with strong skills in business analysis, SQL, and communication. The position requires working closely with stakeholders and providing leadership to junior staff. This role offers the chance to influence project outcomes positively while ensuring alignment with business objectives.

Qualifications

• 5+ years as a Technical Business Analyst in the airlines industry.
• Strong understanding and experience with airline specific systems.
• Proficiency in SQL and understanding of APIs and system integrations.

Responsibilities

• Coordinate delivery of software changes as per the delivery plan.
• Communicate with clients and teams to drive project outcomes.
• Gather information from stakeholders and produce reports.
• Provide training and guidance to junior staff.
• Assess business needs and ensure solutions meet requirements.

Skills

Business analysis

Communication

SQL

Agile methodologies

Data analysis

Leadership

Tools

Data analysis tools

Airline specific systems

Job description

BCS Technology International | Full time

Technical Business Analyst - Airline / Travel Domain

Taguig, Philippines

Responsibilities

• Manage and coordinate delivery of software changes and releases as per delivery plan
• Manage application configurations as part of delivery
• Apply best practice BA methodologies to support delivery of implementation projects and system changes
• Work closely with clients, technical team, and managerial staff to communicate updates and drive project outcomes. Appropriately escalated to senior management issues impacting delivery of application changes.
• Effectively communicate insights and plans to cross‑functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Providing leadership, training, coaching, and guidance to junior staff.
• Influence business stakeholders for best technical implementation, removing blockers.
• Assessment of business need and risks, validation of requirements, and alignment to business & technology
• Ensure solutions meet business needs and requirements.
• Manage requirements with the use of effective application of change control processes and tools.
• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Conducting meetings and presentations to share ideas and findings.
• Identify improvement opportunities the project assigned (proactive and reactive)
• Contribute to the development of functional strategy
• Lead project teams to achieve milestones and objectives
• Understand and negotiate needs and expectations of multiple stakeholders
• Monitoring deliverables and ensuring timely completion of projects.
• Anticipate internal and/or external business challenges and/or regulatory issues.
• Recommends process, product or service improvements, support in pre‑sales activities

Requirements

• At least 5+ years as a Technical Business Analyst in the airlines industry
• Strong understanding and hands on experience with airline specific systems and tools
• Proficiency in SQL, data analysis tools and understanding of APIs and system integrations
• Excellent communication and presentation skills, with the ability to convey technical concepts to non-technical audiences.
• Experience in agile frameworks including scrum and kanban
• Strong analytics skill to support decision making
• Must be flexible with working hours, independent and self-motivated