Primary Responsibilities
- Verify and correct intercompany infrastructure deliverables tracked, reported, and charged accurately
- Manage multiple projects daily and ensure timely escalation of issues to leadership with sound judgment
- Deliver contracted packages of work on time, within budget, and to client satisfaction, managing risks, issues, and dependencies
- Plan and coordinate ITES projects, ensuring milestones and deliverables meet quality standards
- Drive user acceptance testing and handover to operations
- Chair project meetings involving clients and suppliers
- Build and maintain internal and external relationships to assist current and future delivery
- Project Management Experience and ability to apply structured methodologies
- Project Management Training to ensure adherence to best practices and standards
- Infrastructure Technology Knowledge across multiple platforms, including:
- Presentation: IIS.Net, Apache, WebSphere I.H.S
- Application: .Net, JBOSS, WebSphere Application Server
- Database: SQL (including mirroring), Oracle (including RAC), DB2 (including HADR), MySQL
- Operating System/Server: Linux, Windows (virtual/physical)
- Citrix/VDI/VPN
- Telephony: Genesys, CX1, Cisco
- Network: Firewall, Proxy, Security
Required Qualifications
- 7+ years of total work experience with 3+ years' experience in IT Project Management
- Experience with Agile methodologies, PowerBI and other PM tools
- Communication: Fluent in oral and written English; solid business communication and executive summarization skills
- Analytical and Problem‑Solving: Proven solid focus on accuracy and attention to detail
- Project Management: Demonstrated ability to estimate activities, create and maintain project plans, and monitor/control projects of standard complexity
- Risk and Issue Management: Proven skilled in managing risks, issues, and dependencies
- Proven Financial Accountability: Responsible for financial impact of owned elements (milestones/subprojects)
- Interpersonal: Proven effective time management, ability to work independently and in teams, solid organizational skills
Job Skills
- Sound understanding of project management concepts and principles
- Ability to manage assignments and meet deadlines with minimal supervision
- Developed communication and diplomacy skills to influence and engage stakeholders
- Ability to manage a team of professionals and set objectives
- Operates in a learning context with guidance but minimal supervision; escalates issues beyond project boundaries
Tool and Software Knowledge
- Internet Explorer: Familiar with addresses, favorites, URLs, and search
- MS Project: Working knowledge
- ServiceNow: Working knowledge
- Microsoft Excel: Advanced skills including Pivot Tables, Filters, Macros, and Sorting
- Microsoft Outlook: Proficient in sending/receiving emails, managing folders
- Microsoft Word: Skilled in creating, editing, and working with tables
- Microsoft SharePoint: Collaboration, document sharing, and list management
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location, and income deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.