Team Leader & Onsite Performance Coach

SPLACE; Davao City; On-site; PHP 312,000 - 335,000; Full time

Job summary

SPLACE seeks a Team Leader/Supervisor in Davao City to lead a motivated team on-site. The role involves creating an open communication culture and guiding daily operations to meet performance metrics.

Qualifications include 2+ years in leadership and a background in CSR/TSR/Outbound/Back Office, with strong coaching, communication, and problem-solving skills. Willingness to work onsite is required.

Qualifications

• At least 2 years of Leadership Experience.
• Background in CSR/TSR/Outbound/Back Office Support.
• Excellent Communications Skills.
• Excellent Coaching and Problem-Solving Skills.
• Detail Oriented.
• Willing to work onsite.

Responsibilities

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Motivate team members.
• Discover training needs and provide coaching.
• Listen to team members feedback and resolve any issues or conflicts.
• Recognize high performance and reward accomplishments.

Skills

Leadership

CSR/TSR

Communications

Coaching

Detail-oriented

Onsite work

Job description

SPLACE seeks a Team Leader/Supervisor in Davao City to lead a motivated team on-site. The role involves creating an open communication culture and guiding daily operations to meet performance metrics.

Qualifications include 2+ years in leadership and a background in CSR/TSR/Outbound/Back Office, with strong coaching, communication, and problem-solving skills. Willingness to work onsite is required.