Team Leader

Iyuno Philippines II Inc.; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

Iyuno Philippines II Inc. seeks an experienced leader in media localization to oversee operations and team performance. Key responsibilities include managing project tasks, ensuring compliance with specifications, and fostering team productivity.

Ideal candidates have at least 3 years of industry experience and strong leadership skills. The role focuses on effective workload distribution and adherence to client requirements. Join a global leader in entertainment technology dedicated to enhancing storytelling.

Qualifications

• At least 3 years of experience in media localization or related field.
• Minimum 1 year of team leadership experience.
• Proficient in English, both written and spoken.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Monitor workload distribution and ensure balanced resource allocation.
• Assign projects and tasks to Delivery Coordinators.
• Ensure adherence to client specifications and internal standards.
• Monitor team performance to achieve delivery targets.

Skills

Leadership

Problem Solving

Communication

Workload Management

Analytical Skills

Education

Bachelor's degree in Business or related field

Tools

Workflow management systems

Job description

Key supporting values & behaviours for the role

• Operational Excellence
• Accountability & Ownership
• Client-Focused Service
• Leadership & Team Development
• Collaboration & Communication
• Problem Solving & Decision Making
• Continuous Improvement & Innovation
• Adaptability in a Global Environment

KPIs / deliverables

• Team SLA Compliance
• On-Time Project Delivery
• Quality Compliance & Accuracy
• Team Productivity & Utilization
• Escalation Resolution Effectiveness
• Resource & Capacity Management
• Operational Data Accuracy
• Employee Development & Retention
• Process Compliance & Continuous Improvement

Core Responsibilities

• Compliance and adherence to specifications; problem‑solving and issue resolution.
• Monitor workload distribution across the team and ensure balanced allocation of resources.
• Assign projects and tasks among Delivery Coordinators to ensure timely completion of deliverables.
• Ensure adherence to client specifications, workflow requirements, and internal operational standards.
• Monitor project progress, deadlines, and team performance to achieve delivery targets.
• Secure appropriate backup solutions and coverage plans to maintain business continuity.
• Monitor overtime utilization and recommend corrective actions when necessary.
• Ensure operational and financial information are accurately maintained in internal systems.

Essential qualifications

• At least 3 years of experience in media localization, subtitling, dubbing, content operations, or a related field.
• At least 1 year of team leadership or supervisory experience.
• Good understanding of delivery operations, localization workflows, and quality standards.
• Experience in workload management, resource planning, and issue escalation.
• Bachelor's degree in Business, Operations, Media, IT, Linguistics, or a related course.
• Strong leadership, coaching, and communication skills.
• Good analytical, organizational, and problem‑solving abilities.
• Proficient in English, both written and spoken.
• Able to work effectively with cross‑functional and global teams.
• Familiarity with workflow management systems and reporting tools.
• Ability to manage multiple tasks in a fast‑paced environment.

About the Company

Iyuno is a global entertainment technology and localization company serving the world’s leading entertainment studios in dubbing, subtitling and media services with 48 offices across 33 countries. We provide end‑to‑end global media services that enhance global storytelling through expert fluency, a seamless and secure experience and connected network. A technology trailblazer with grounded core values centered around quality and simplicity in an ever‑changing industry. Using its sophisticated in-house technology for all product and service offerings. With over 35 million subtitled and 10 million dubbed minutes of content in 100+ languages, Iyuno is focused on connecting people, and connecting content to the world.