Team Lead: Mentoring, Performance & Client Coordination

Talkpush; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

Cognizant Philippines is seeking a Team Leader to oversee daily operations and guide a team toward meeting project goals. The role emphasizes clear communication, coaching, and adapting workflows to evolving client requirements.

Ideal candidates will have leadership experience in BPO or IT, strong organizational skills, and the ability to mentor team members while collaborating with clients and management.

Qualifications

• Bachelor's degree in a related field preferred.
• Proven leadership experience in BPO or IT environments.

Responsibilities

• Oversee daily operations and performance of a team, aligning with project goals.
• Track individual and team performance metrics and provide feedback.

Skills

Leadership

Team management

Performance monitoring

Coaching & mentoring

Client interaction

Communication

Education

Bachelor's degree

Job description

Cognizant Philippines is seeking a Team Leader to oversee daily operations and guide a team toward meeting project goals. The role emphasizes clear communication, coaching, and adapting workflows to evolving client requirements.

Ideal candidates will have leadership experience in BPO or IT, strong organizational skills, and the ability to mentor team members while collaborating with clients and management.