Team Lead, Invoice to Cash

Johnson & Johnson; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Johnson & Johnson is seeking a Cash Applications Team Lead to manage and oversee cash applications, CN-DN, and reporting for specified markets. The role reports to the Senior Team Lead and requires close collaboration with the Manila finance team.

The ideal candidate has 4–6 years in Accounting/FP&A and strong communication skills, with SAP ERP experience preferred. This on-site Manila position emphasizes process improvement and audit support.

Qualifications

• Bachelor's degree in Accounting, Finance, or equivalent.
• 4 to 6 years of relevant experience in Accounting, FP&A, Controlling, or related areas.
• Excellent communication skills with the ability to collaborate with stakeholders.
• ERP experience (SAP preferred).
• Foreign language capability (Italian, Spanish, German, etc.) is an advantage.
• Experience in a shared services center is desirable.

Responsibilities

• Monitor the complete and timely processing of payments, CN-DN, and AR reports.
• Assign daily work priorities based on volume, requirements and deadlines.
• Manage AR team performance to meet service levels and implement corrective actions.
• Identify root causes and resolve complex issues beyond frontline staff.
• Train and supervise Cash Applications Specialists on policies and procedures.
• Support audits and ensure process documentation is current and up to date.

Skills

Cash applications

Accounts receivable

FP&A

SAP

MS Excel

Stakeholder management

Process improvement

Education

Bachelor's degree in Accounting/Finance

Tools

ERP systems

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

Job Function

Finance

Job Sub Function

AP/AR

Job Category

People Leader

All Job Posting Locations

Paranaque, National Capital Region (Manila), Philippines

Job Description

The Cash Applications Team Lead is responsible for managing and overseeing the cash applications, CN-DN, and reporting processes for specific business MRCs and markets in EMEA serviced by JNJ Global Service Finance Manila. This position reports to the Senior Team Lead, Cash Applications.

Job Responsibilities

Cash Applications Operations Management (50%)

• Monitor the complete and timely processing of payments, CNDN, and AR reports.
• Assign daily work priorities based on work volume, processing requirements, and deadlines.
• Manage and monitor AR team performance to ensure service levels and targets are achieved and implement corrective actions when necessary.
• Proactively identify and rectify errors, determine root causes, and resolve complex or critical process issues beyond the capabilities of Cash Applications Specialists.

People Development and Supervision (20%)

• Train and supervise Cash Applications Specialists on departmental policies and procedures.

Process Improvement (15%)

• Assist the Cash Applications Senior Team Lead in driving process improvements within the Cash Applications and Reporting processes.

Audit and Ad Hoc Support (8%)

• Support internal or external audits as required.
• Perform other ad hoc tasks assigned by the Cash Applications Senior Team Lead.

Documentation and Compliance (7%)

• Support internal or external audits as required.
• Perform other ad hoc tasks assigned by the Cash Applications Senior Team Lead.
• Ensure all process documentation is current and up to date.

Job Qualifications

Education

• Bachelor's Degree in Accounting, Finance, or equivalent.

Experience

• 4 to 6 years of relevant experience in Accounting, FP&A, Controlling, or related areas.

Knowledge, Skills, And Abilities

• Excellent communication skills with the ability to collaborate effectively with various stakeholders.
• Foreign language capability (Italian, Spanish, German, etc.) is an advantage.
• Proficiency in Microsoft Office applications and ERP systems (SAP preferred).
• Strong analytical, problem-solving, and organizational skills.
• Detail-oriented with the ability to meet deadlines while maintaining a high degree of accuracy
• Strong interpersonal, written, and verbal communication skills.
• Experience working within a shared services center of a multinational corporation is desirable.

Preferred Qualifications

• Bachelor's Degree in Finance, Accounting, or a related field.
• Experience in the Invoice-to-Cash process.
• People management experience is not required but preferred, with 0 to 2 years of people management experience considered beneficial