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Private Advertiser is seeking a Team Lead - Digital Operations to oversee daily operations, manage team performance, and drive achievement of KPIs. You will coordinate with technical teams on web development and digital platforms to boost efficiency.
The role emphasizes leadership, process improvement, and clear communication of management directives, with responsibilities spanning reporting and collaboration across IT and operations to ensure targets are met.
We are looking for a Team Lead - Digital Operations to oversee daily operations, manage team performance, and ensure achievement of operational targets and KPIs. The role also supports process improvement initiatives and digital/web-related projects to enhance operational efficiency and productivity.
Oversee and coordinate daily operational activities to ensure targets and KPIs are achieved.
Supervise, coach, and develop team members to maintain productivity, quality, and efficiency.
Monitor team performance and implement corrective actions and process improvements when necessary.
Ensure compliance with company policies, procedures, and operational standards.
Identify opportunities to streamline workflows and improve operational processes.
Coordinate with technical teams and developers on web development, digital platforms, and system-related initiatives.
Ensure proper communication of management directives, operational updates, and team concerns.
Prepare and submit regular performance reports and operational updates to Management.
Perform other duties as Management assigns.
Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field; undergraduates with relevant experience may be considered.
At least 1–3 years of experience in team supervision, operations, or process management.
Experience in Digital Operations and Web Design, including familiarity with HTML, CSS, JavaScript, website maintenance, or CMS platforms, is an advantage.
Experience coordinating with developers or handling digital/technical projects is preferred.
Strong leadership, communication, analytical, and problem-solving skills.
Knowledge of business operations, management principles, and process improvement.
Proficient in IT tools and digital applications.
Detail-oriented, proactive, adaptable, and results-driven.
Must possess strong communication and interpersonal skills
With industry-relevant production experience
Knowledge of business and management principles and practices; Information Technology Skill