Requisition Number: 106184Tax Analyst IPosition OverviewThe Tax Analyst I will be part of a local Sales Tax team supporting North America Sales Tax Department operations. Responsibilities encompass various aspects of the sales tax function, including tax return compliance, tax research, tax adjustments, audit support, Tax Help Desk operations, internal reporting, Vertex tax software administration, unclaimed property reporting, and special projects. This role is expected to actively support a culture of innovation by leveraging AI, automation, and emerging technologies to streamline processes, improve decision-making, enhance operational efficiency, and deliver exceptional internal and external customer support. The successful candidate will demonstrate curiosity, adaptability, and a continuous improvement mindset, seeking opportunities to transform ideas into practical solutions that create measurable business value. The individual will also be responsible for other tasks and duties assigned by management.What you’ll do at InsightBe a reliable resource to support North America – Sales Tax /Indirect Tax OperationsTax HelpSales tax research & analysisManage customer files, reviews documentation and research State requirements for any applicable sales tax issues/questionsProactively respond to and resolve internal (Sales, Collections, AP) and external customer inquiries through the high-volume Tax Help inbox.Work within SAP, Workday, Vertex, Excel and other programsProvide necessary support for EOM/EOQ test cycles (SAP/Vertex) - may require “after hours” workPrepare tax forms for vendors, clients etc.ComplianceEfficiently generates sales tax data, reconcile with general ledger and generate accurate sales tax returnsSubmits tax filings and associated backup including sales tax, gross receipts tax and unclaimed propertyManages sales tax payable account and determine tax credits that need to submit to tax authoritiesbusiness and tax license maintenance including new applications and renewalsMaintain good standing status through correspondence letters and phone inquiries to tax authoritiesManage UCP mailbox and provide answers to inquiries from AR teamCompile UCP required information for accurate State reportingPrepare and file tax registration, business renewals etc.Audits, Refunds & OthersAssist with documentation for State/local tax auditsConsolidate and summarize data and other supporting worksheets for auditsOther duties and responsibilities assigned by immediate supervisorsWhat you’ll need to join InsightBachelor’s degree in business or related field, from four-year College or UniversityAt least 1-2 years of work experience in US Taxation and other related experience.Proficiency with Microsoft programs; experience with SAP and Vertex a plus.Able to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational objectives, while proactively identifying opportunities to leverage AI, automation, and emerging technologies to improve processes, enhance decision-making, and deliver greater business value.Strong written and verbal English communications skillsAble to successfully manage multiple prioritiesEmbrace a mindset of innovation and collaboration, focusing on what can be done and how you can help.Strong commitment to company values and operating principlesPreferredExperience supporting or working in shared service for a US company or BPO industryPhysical DemandsThe physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, talk, hear, and operate a computer, telephone and keyboard.Specific vision abilities required by this job include close vision requirements due to computer work.Ability to uphold the stress of traveling.Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.Work EnvironmentThe work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Moderate noise (i.e. business office with computers, phone, and printers, light traffic).Ability to work in a confined area.Ability to sit at a computer terminal for an extended period of time.Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.