Talent Acquisition Specialist

Manulife Insurance Malaysia; Manila; Hybrid; PHP 600,000 - 900,000; Full time

Job summary

Manulife is seeking a Talent Acquisition Specialist to handle full-cycle recruitment for medium to hard roles in Support and Global Functions. The role requires 2–3 years in sourcing and recruitment, strong English communication, and Workday experience, with a hybrid work arrangement at UP Ayala Technohub, Quezon City.

Responsibilities include working with business heads, sourcing and assessing candidates, and providing data-driven hiring plans to meet SLA targets.

Qualifications

• Graduate of any 4-year course, preferably BS Psychology.
• 2-3 years of experience in sourcing and recruitment, preferably in shared service and IT/Financial companies.
• 1-2 years in corporate/technical recruiting dealing with senior management stakeholders.
• Strong account management experience.
• Excellent English verbal and written communication skills.
• Flexible with schedule.
• Assertive and confident talent advisory capability.
• Detail- and process-oriented.
• Knowledge and experience in Workday is a must.
• Amenable to work in UP Ayala Technohub (Quezon City) in a hybrid setup (3x onsite per week).

Responsibilities

• Provide full cycle recruitment from sourcing to account management of highly technical and specialized roles.
• Provide quality service to stakeholders by acting as a talent advisor with urgency and professionalism.
• Engage with business heads to review needs and assigned job requests.
• Source, screen, interview, and evaluate candidates using internal databases as primary source.
• Use social/professional sites, job boards, and Workday recruiting to support hiring needs.
• Develop and maintain candidate networks for referrals and long-term relations.
• Collaborate with hiring managers to develop recruiting plans and strategies.
• Manage fill rates, pipeline, and monthly SLA to meet targets.
• Provide monthly updates on hiring demands and market trends.

Skills

Full cycle recruiting

Sourcing

Interviewing

Stakeholder management

English communication

Workday

Education

BS Psychology

Tools

Workday

Job description

The Talent Acquisition Specialist will be responsible for all the steps associated with the identification of candidates for job requests with difficulty levels of medium to hard specifically on Support and Global Functions.

Position Responsibilities:

• Provide full cycle recruitment from sourcing to account management of highly technical and specialized roles
• Provides quality service to stakeholders by earning their trust and respect as a talent advisor, acting with the greatest amount of professionalism and expressing the highest sense of urgency
• Support and directly engages with the different business functional heads and business units to review and understand business needs and assigned job requests
• Support and assist different business functional heads and business units in providing qualified endorsements to targeted job requests
• Source, screen, interview, and evaluate candidates using the internal database as the primary source of candidates
• Use social sites, professional networking sites, and instant messaging software, job boards, and Workday recruiting to support hiring needs
• Foster long term relationships with candidates to develop a network for referrals
• Meet target number of endorsements assigned
• Commit to achieve goals based on team targets and monthly SLA
• Collaborate with the business functional heads and business units in developing and implementing recruiting plans and strategies
• Stakeholder Management and Partnership Engages directly with hiring managers including function heads to discuss staffing updates and effectively articulate challenges and recommendations to successfully completing the hiring demands
• Influences hiring decisions based on market insights on talent availability and cost. Be able to effectively and confidently articulate market data to business leaders
• Acts as an adviser to the business based on market trends on particular talent profiles and skills to support business expansion
• Account Management Able to be on top of hiring numbers particularly on fill rates and maintaining candidate pipeline
• Provide monthly overall business updates on fill rates, hiring demands, insights on challenges, market trends, and provides sound recommendations based on data and market intel
• Able to effectively articulate overall demands vs hires anchored through data and market insights
• Process Management Acts as a subject matter expert in the overall recruitment cycle from recruitment planning to onboarding Able to effectively articulate standard process to the business as an adviser

Required Qualifications:

• Graduate of any 4-year course preferably BS Psychology
• At least 2-3 years of overall experience in sourcing and recruitment preferably in the shared service and IT/Financial companies
• At least 1-2 years of corporate and technical recruiting experience dealing with senior management stakeholders
• Must have a strong account management experience
• Must have excellent English verbal and written communication skills
• Flexible with schedule
• Must be assertive and confident exuding talent advisory capability
• Detail and process oriented
• Resilient and tenacious
• Knowledge and experience in Workday is a must
• Amenable to work in UP Ayala Technohub (Quezon City)
• Amenable to work in a hybrid set-up (3x onsite per week)

When you join our team:

We'll empower you to learn and grow the career you want. We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we'll support you in shaping the future you want to see. Let's make every day better together.

Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We're Manulife. And we're on a mission to make decisions easier and lives better. Better is what drives us. It's what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It's the reason we're dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.

We're proud of our accomplishments and recognitions.

• 2024 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World's Best Employers 2023
• Best Companies to Work for in Asia 2023
• We've been recognized as one of Canada's Top 100 Employers (2024)
• Manulife included in Bloomberg's 2023 Gender-Equality Index

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