TA Coordinator

HealthEdge Software, Inc.; Hinoba-an; On-site; PHP 240,000 - 360,000; Full time

Job summary

HealthEdge Software, Inc. is seeking a Recruitment Coordinator in the Philippines to support end-to-end recruitment and onboarding processes.

The role involves class building, candidate follow-ups, monitoring pre-employment requirements, and maintaining accurate recruitment records. The ideal candidate will be highly organized, proactive, and comfortable coordinating with candidates and multiple internal departments to ensure smooth hiring and onboarding.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred.
• Experience in recruitment coordination or HR administration is a plus.
• Strong follow-up and coordination abilities are essential.

Responsibilities

• Coordinate candidate sourcing through job portals, databases, referrals and other channels.
• Screen candidates and conduct follow-up and keep-warm calls.
• Schedule interviews and manage onboarding activities and documentation.
• Monitor progress and follow up on outstanding items with candidates and departments.
• Maintain accurate recruitment trackers and candidate records.
• Assist in generating recruitment reports and tracking hiring progress.

Skills

Organizational skills

Administrative skills

Communication

Candidate coordination

Multidepartment coordination

Microsoft Excel

Microsoft Outlook/Teams/Word/PowerPt

Education

Bachelor's degree in HR/Business/Psychology or related field

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Word

PowerPoint

Job description

Overview

Recruitment Coordinator - Philippines

Position Summary

At HealthEdge we know that our people are our greatest asset. As our company continues to grow, we are looking for a talented TA Coordinator to support us as we build incredible teams and continue to expand our collaborative culture.

The Recruitment Coordinator provides end-to-end coordination and administrative support throughout the recruitment and onboarding process. This role is responsible for class building, candidate follow-ups, pre-employment requirements monitoring, back-end recruitment processing, and maintaining accurate and up-to-date recruitment records.

The ideal candidate is highly organized, detail-oriented, proactive, and comfortable coordinating with candidates and multiple internal departments to ensure candidates move smoothly and efficiently through the hiring and onboarding process.

Key Responsibilities

Recruitment & Candidate Coordination

• Support candidate sourcing activities through job portals, databases, referrals, and other recruitment channels.
• Conduct initial paper screening of candidates based on established hiring requirements.
• Conduct candidate follow-up and keep-warm calls to maintain candidate engagement throughout the recruitment process.
• Coordinate with candidates regarding interview schedules, requirements, offers, onboarding activities, and other recruitment-related concerns.
• Monitor candidate progress and proactively follow up on outstanding action items.
• Assist recruiters in managing candidate pipelines and ensuring timely movement of candidates through the recruitment process.

Class Building & Onboarding

• Lead and support class building activities to ensure hiring targets and onboarding requirements are met.
• Monitor the completion and submission of pre-employment requirements.
• Maintain accurate tracking of candidate requirements and onboarding status.
• Conduct follow-up calls and communications with candidates who have pending or incomplete requirements.
• Coordinate with HR, Operations, Training, Compliance, IT, and other relevant departments to verify the status of candidate onboarding items.
• Escalate delays, issues, or potential risks that may impact a candidate's start date.
• Ensure candidates receive timely updates and clear instructions throughout the onboarding process.

Recruitment Administration & Back-End Processing

• Facilitate back-end recruitment processing, including preparation and coordination of job offers and onboarding documentation.
• Post jobs on LinkedIn and other job sites.
• Support the recruitment team in maintaining accurate and updated job requisition records.
• Ensure job requisition hygiene, including updating candidate statuses, dispositioning candidates, maintaining accurate requisition data, and closing or updating requisitions as appropriate.
• Maintain accurate recruitment trackers, reports, and candidate records.
• Assist in generating recruitment reports and monitoring hiring progress against targets.
• Ensure all recruitment documentation and records are complete, accurate, and properly maintained.

Candidate Experience

• Maintain professional and timely communication with candidates throughout the recruitment and onboarding process.
• Build positive relationships with candidates through regular follow-ups and engagement.
• Identify potential candidate drop-off risks and proactively address concerns.
• Help ensure a smooth and positive candidate experience from application through onboarding.

Qualifications & Skills

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred.
• At least 1 year of Experience in recruitment coordination, talent acquisition, HR administration, or a similar role.
• Strong organizational and administrative skills with exceptional attention to detail.
• Strong follow-up and coordination skills.
• Comfortable communicating with candidates through phone, email, chat, and virtual platforms.
• Ability to coordinate effectively with multiple departments and stakeholders.
• Proficient in Microsoft Excel, including maintaining trackers, sorting/filtering data, and basic reporting.
• Proficient in Microsoft Outlook, Microsoft Teams, Word, PowerPoint, and other Microsoft Office applications.
• Ability to manage multiple priorities and deadlines in a fast-paced recruitment environment.
• Strong problem-solving and communication skills.
• Proactive, dependable, and able to work with minimal supervision.
• Experience supporting high-volume or contact center recruitment is an advantage.

Key Competencies

• Attention to Detail
• Organization & Time Management
• Follow-through & Accountability
• Candidate Engagement
• Communication & Coordination
• Data Accuracy & Reporting
• Problem Solving
• Teamwork & Stakeholder Management
• Adaptability in a Fast-Paced Environment

Success Measures

The Recruitment Coordinator will be successful in the role by consistently demonstrating:

• Timely and accurate completion of candidate and onboarding trackers.
• High completion rate of pre-employment requirements before target start dates.
• Effective follow-up and reduced candidate drop-off during the recruitment and onboarding process.
• Accurate and timely class building.
• Clean and updated job requisitions and candidate records.
• Timely processing of job offers and other recruitment documentation.
• Strong coordination and responsiveness to candidates and internal stakeholders.