Systems Engineer III

RELX INC; Manila; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

RELX INC is seeking a Systems Engineer III in Manila to ensure efficient IT services. You will deploy and support enterprise technology solutions, manage complex deployments, and maintain system documentation.

The role requires 5+ years in systems engineering, experience with Entra ID/Active Directory and cloud platforms, and the ability to work with global teams and stakeholders. On-call duties and occasional travel may be required.

Qualifications

• Bachelor’s degree required.
• 5+ years’ experience in systems/infrastructure engineering.
• Experience administering enterprise identity platforms (Entra ID/Active Directory) and public cloud (AWS and/or Azure) at scale.
• Experience supporting 24/7 environments with on-call rotations.
• Experience as escalation point and mentoring junior engineers.
• Experience working with globally distributed teams and senior stakeholders.
• Excellent written and verbal communication skills.
• Ability to quickly learn and apply enterprise AI tools and technologies.

Responsibilities

• Assist Enterprise Engineering Leads with EUC roadmap delivery and successful projects.
• Provide 3rd line support to internal squads for complex issues.
• Mentor peers and drive a shift-left culture within the team.
• Deliver business-critical support ensuring SLA adherence and service quality.
• Collaborate with squad leads on infrastructure projects.
• Participate in on-call rotation and after-hours support as needed.
• Engage with senior stakeholders and provide project updates.

Skills

Enterprise IT infrastructure

Public cloud (AWS/Azure)

Mentoring junior engineers

On-call support

Strong communication

Education

Bachelor's degree

Tools

Entra ID/Active Directory

AWS

Azure

Job description

Manila

Full time

R117390

Summary:

The primary objective of this role is to ensure our users are working as effectively and efficiently as possible by delivering first-class IT services. As a Systems Engineer III, you will support the implementation and ongoing support of enterprise technology solutions across the organization. This includes complex system deployments, upgrades, daily administration, monitoring, and system documentation.

Accountabilities:

• Assist Enterprise Engineering Leads with the execution and successful delivery of the EUC roadmap.

• Act as a point of escalation for complex technical issues and provide 3rd line support to internal squads.

• Share knowledge and foster team development by hosting lunch-and-learn sessions, mentoring peers, and driving a shift-left culture within the team.

• Deliver business-critical support to internal customers, ensuring SLA adherence and exceptional service.

• Collaborate closely with squad leads and engineering leads to deliver key infrastructure projects.

• Participate in an on-call rotation, supporting OCC/NOC escalations and providing after-hours support as needed.

• Comfortable interacting with senior stakeholders, providing updates and input on technical initiatives.

• Occasional travel and off-hours work may be required based on project timelines and business needs.

Qualifications:

• Bachelor’s degree holder

• 5+ years' experience in systems/infrastructure engineering,

• Demonstrated experience administering enterprise identity platforms (Entra ID/Active Directory) and public cloud (AWS and/or Azure) at scale.

• Experience supporting business critical, 24/7 environments, including on-call/escalation rotations.

• Experience acting as a point of technical escalation and/or mentoring junior engineers.

• Experience working with globally distributed teams and senior stakeholders.

• Excellent written and verbal communication skills.

• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.

  We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment,

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.