Systems Engineer

Sterling Talent Solutions Philippines, Inc.; Philippines; Hybrid; PHP 900,000 - 1,800,000; Full time

Benefits offered by this job

Hybrid work setup

HMO Benefits

Free mental health consultation

Job summary

First Advantage is seeking a Systems Engineer to design, build, and maintain automated identity lifecycle workflows across on‑prem AD and Entra ID, while optimizing hybrid Microsoft 365 environments.

You will develop modular PowerShell scripts, REST API integrations, and automate ticketing with Jira Service Management, contributing to Zero Trust security and governance across the IT stack.

Qualifications

• Bachelor’s degree in IT, computer science or related field.
• 5+ years hands-on experience in Systems Administration and IT Operations focused on identity management and automation.

Responsibilities

• Design and maintain end-to-end automated onboarding/offboarding workflows.
• Implement ABAC and Entra ID governance policies for scalable access.
• Administer hybrid AD and Microsoft 365 environments, including Exchange Hybrid and Intune.
• Develop enterprise PowerShell scripts and REST API integrations with ITSM tools.
• Collaborate with IT leadership to integrate AI-driven chatbots with ITSM workflows and ensure security governance.

Skills

Identity management

Automation

PowerShell

Azure Entra ID

Microsoft 365

Jira Service Management

REST APIs

Education

Bachelor’s degree in IT or Computer Science

Tools

Entra ID

Azure Automation

Microsoft Graph API

Microsoft Intune

Azure Key Vault

Job description

Systems Engineer

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join a leading provider of mission‑critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

What You'll Do

1. Identity & Access Lifecycle Automation (JML):

   • Design, build, and maintain end-to-end automated workflows for employee onboarding, role transitions, and offboarding across On‑Prem AD, Entra ID, Exchange Online, and SaaS business applications.
   • Implement dynamic group rules, attribute‑based access control (ABAC), and Entra ID governance policies to ensure scalable, policy‑driven access.
   • Ensure strict UPN/primary SMTP synchronization and casing rules to eliminate duplicate cloud objects and sync errors.

2. Hybrid Infrastructure & Cloud Administration:

   • Administer and optimize hybrid Active Directory and Microsoft 365 environments, including Exchange Hybrid cutover/migrations, E5 license provisioning, Teams, and SharePoint.
   • Configure and maintain Microsoft Intune device compliance policies, configuration profiles, and Windows Autopilot zero‑touch deployment pipelines.

3. Scripting & Workflow Orchestration:

   • Author enterprise‑grade, modular PowerShell scripts and Azure Automation Runbooks utilizing Managed Identities and Azure Key Vault for secure secret management.
   • Build REST API integrations using Microsoft Graph API and webhooks to connect ITSM tools with identity platforms.

4. Conversational AI & ITSM Integration:

   • Partner with IT leadership to integrate Virtual Agents / Conversational AI with Jira Service Management (JSM) to enable automated ticket triage, self‑service access fulfillment, and Knowledge Base deflection.
   • Build automated runbook triggers initiated from JSM service requests and approval gates.

5. Security, Compliance & Governance:

   • Enforce Zero Trust principles using Conditional Access, Multi‑Factor Authentication (MFA), and Privileged Identity Management (PIM) / Just‑In‑Time (JIT) access.
   • Conduct automated audits of mailboxes, privileged roles, distribution lists, and access logs to maintain audit readiness (SOX/ISO).

What You Will Need to be Successful

Bachelor’s degree in IT, computer science or a related field. Experience: 5+ years of hands‑on experience in Systems Administration and IT Operations with a strong focus on identity management and automation.

What You May Need to be Successful

• Microsoft Cloud & Hybrid Stack: Expert knowledge of Entra ID (Azure AD), Hybrid Active Directory, Group Policies (GPO), and Microsoft 365 (E5) Suite. Proficient in Microsoft Intune, Windows Autopilot, Exchange Hybrid / EAC, Conditional Access, and Entra PIM.
• Automation & Scripting: Advanced PowerShell scripting (modular scripting, error handling, remote execution). Hands‑on experience with Azure Automation (Hybrid Workers, Runbooks) and Microsoft Graph API / REST APIs.
• ITSM & Workflow Tooling: Experience with Jira Service Management (JSM) automation rules, webhooks, and asset management. Exposure to Virtual Agents, AI Chatbots, or conversational self‑service workflows.
• Security & Best Practices: Proven experience managing credentials securely (Azure Key Vault, enterprise password managers). Strong understanding of RBAC, least privilege, and compliance auditing standards.

Preferred Certifications

• SC‑300 (Identity and Access Administrator Associate), MS‑102 (Microsoft 365 Enterprise Administrator Expert), AZ‑104 (Azure Administrator Associate).

Why Join Us at First Advantage

At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer‑Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact. First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.

Additional benefits offered

• Competitive Salary Package
• HMO Benefits
• Free mental health consultation
• Hybrid work set up

Please note that a valid NBI clearance is required for external candidates. External candidates must ensure it is available as soon as possible to avoid delays in the hiring process. This requirement does not apply to internal (IJP) candidates.

Professional development opportunities

Professional development opportunities, such as our award‑winning SOAR program Generous Paid Time Off Program* Volunteer Time Off (VTO) Policy to encourage involvement in philanthropic activities* Competitive benefits (medical, dental, etc.)* Global Employee Assistance Program (EAP) available to all team members Opportunities to connect with colleagues across six Employee Impact Groups and participate in Employee Experience events throughout the year *Must meet hourly work requirement to be eligible

Equal Employment Opportunities at First Advantage

First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law. First Advantage is a leading provider of global software and data in the HR technology industry. Enabled by its proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, digital identity solutions, and verification services. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to hire smarter and onboard faster. Headquartered in Atlanta, Georgia, First Advantage serves customers in over 200 countries and territories, modernizing hiring and onboarding on a global scale. For more information, please visit our website at https://fadv.com/.