Systems Integration Lead
Role Overview
Innova Care Concepts is seeking a Systems Integration Lead to design, build, and manage integrations across our core business platforms - SAP Business ByDesign, ProCore, Simpro, HubSpot, and Clockify.
This role will own the development of a connected systems environment, ensuring real-time data flow across Finance, Operations, Sales, Project Delivery, and Field Service teams. The successful candidate will design integration architecture, improve data accuracy, automate workflows, and create a single source of truth across the business.
Key Responsibilities
- Design and deliver a central integration layer connecting SAP Business ByDesign, ProCore, Simpro, HubSpot, and Clockify.
- Build and maintain real-time, bi-directional data integrations using APIs, webhooks, middleware, or iPaaS platforms.
- Develop data mapping, transformation, and validation processes to ensure accuracy and consistency across systems.
- Create a central project view covering the full lifecycle from sales handover through delivery, installation, and service completion.
- Integrate key business data including project status, financial information, resource planning, stock movements, invoicing, customer records, and asset information.
- Collaborate with Finance, Operations, Sales, Marketing, Design, and Field Service teams to translate business requirements into technical solutions.
- Monitor integration performance, troubleshoot issues, and implement error handling processes.
- Maintain technical documentation, data dictionaries, and system support guides.
- Manage relationships with software vendors and third-party integration partners when required.
- Support user adoption and process improvements as new integrations are introduced.
Systems in Scope
- SAP Business ByDesign - ERP, finance, invoicing, procurement, stock, and sales orders
- ProCore - Project management, documentation, drawings, and resource planning
- Simpro - Field service management, assets, invoicing, and stock control
- HubSpot - CRM, leads, deals, quotations, and marketing campaigns
- Clockify - Time tracking and resource utilisation
Requirements
- Proven experience delivering systems integration projects across ERP, CRM, and project management platforms.
- Strong knowledge of APIs, REST services, webhooks, middleware/iPaaS tools, and integration architecture.
- Experience with data mapping, data modelling, and system-to-system workflows.
- Comfortable working with SQL and structured/semi-structured data (JSON, APIs).
- Strong stakeholder management skills with the ability to translate business needs into technical solutions.
- Excellent documentation, troubleshooting, and communication skills.
Preferred Experience
- Experience with SAP Business ByDesign, HubSpot, ProCore, or Simpro integrations.
- Background in construction, engineering, field service, or project-based environments.
- Experience with cloud data platforms (Azure, AWS, Snowflake, Microsoft Fabric) and BI tools such as Power BI.