Swift Operations Specialist — Global Payments & Security

Metrobank; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Metrobank is seeking a Swift Operations Officer to supervise secure and efficient SWIFT message handling, both local and international. The role emphasizes timely processing, accuracy, and collaboration with global teams.

The candidate should have a BSIT/CS/BSBA or related IT background with SWIFT experience, a strong risk mindset, and the ability to operate in a high-stakes, 24/7 environment.

Qualifications

• Experience in SWIFT operations (preferred) or an IT technical background related to SWIFT systems.
• Degree in BSIT, Computer Science, BSBA, or other IT-related courses (ideally 60% technical / 40% banking).
• Strong risk awareness and understanding of a zero-tolerance error environment.

Responsibilities

• Supervise day-to-day SWIFT shift operations to ensure secure and efficient message processing.
• Authenticate incoming and outgoing SWIFT messages requiring manual verification.
• Perform SWIFT transaction screening (OPAC, high-risk hits) and validate false positives.
• Manage SWIFT applications, including system upgrades, backups, archiving, and log reviews.
• Support business units with SWIFT concerns, format updates, and operational inquiries.
• Assist international branches (e.g., MB Korea, MB Tokyo) in troubleshooting SWIFT system issues.
• Oversee RMA establishment and Telegraphic Test Key arrangements with financial institutions.
• Handle upload and download of MT940/950 statements for internal systems such as FTP-IM and RFE.
• Monitor SWIFT server room environmental conditions to maintain operational integrity.
• Contribute to Business Continuity Plan development and implementation.
• Extract data from SWIFT systems and generate regular reports for management and business units.
• Support the SWIFT Customer Security Program and perform required KYC self-attestation activities.

Skills

SWIFT operations

IT background

Education

BSIT

Computer Science

BSBA

Tools

SWIFT applications

Job description

Metrobank is seeking a Swift Operations Officer to supervise secure and efficient SWIFT message handling, both local and international. The role emphasizes timely processing, accuracy, and collaboration with global teams.

The candidate should have a BSIT/CS/BSBA or related IT background with SWIFT experience, a strong risk mindset, and the ability to operate in a high-stakes, 24/7 environment.