Supply Chain & Customer Experience Specialist

Skechers USA Ltd.; Philippines; On-site; PHP 300,000 - 420,000; Full time

Job summary

Skechers USA Ltd. in the Philippines is seeking a Supply Chain Associate to lead order distribution based on accounts’ POs and delivery schedules, allocate stock, and handle returns entry with accuracy.

You will manage customer service for social media, generate pick tickets, monitor data quality, and prepare monthly reports. The role emphasizes process improvements and collaboration with other departments to ensure timely, satisfactory service.

Responsibilities

• Lead the distro of orders based on accounts’ PO and delivery schedule.
• Allocate orders and generate pick tickets.
• Manage customer service for social media accounts.
• Drive improvement initiatives to enhance productivity and efficiency.
• Submit periodical reports and escalate urgent queries.
• Collaborate with other departments to ensure timely responses to customer needs.

Job description

Skechers USA Ltd. in the Philippines is seeking a Supply Chain Associate to lead order distribution based on accounts’ POs and delivery schedules, allocate stock, and handle returns entry with accuracy.

You will manage customer service for social media, generate pick tickets, monitor data quality, and prepare monthly reports. The role emphasizes process improvements and collaboration with other departments to ensure timely, satisfactory service.